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Data Entry Accounts Receivable Plus Call...
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Name Available: Register for Free
Title Data Entry & Accounts Receivable plus Call Center
Target Location US-FL-New Smyrna Beach
Email Available with paid plan
Phone Available with paid plan
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EMAIL AVAILABLESUCCESSFUL CONTRACTS ADMINISTRATORContracts Administrator  Accounts Receivable Manager  Contracts Manager  Project Manager Project Management  Priority Billing & Collections  Accounts Onboarding  Maintenance Contracts Monitored Inventory  Managed Teams  Resolved Customer Issues  Managed Billing WORK EXPERIENCEVisionary Technology Solutions (formerly Techforce, LLC), Duluth, GA May 1999 - Oct 2021 Director, Internal Operations. RemoteHelpdesk, Contracts & Accounts Receivable Managed customer onboarding for new accounts. Oversaw maintenance contracts and proper management of those contracts. Monitored inventory control and parts loading. Performed billing responsibilities, including maintenance billing, depot repair billing, and collections for past due services rendered. Managed a team of admins conducting equipment imports, invoicing, and customer inquiries. Acted as a liaison between the call center/help desk and the end user. Resolved customer satisfaction issues, requiring interface with the end users (Contracts & Accounting) and Field Engineering personnel.Contracts Administrator Managed customer contracts for hardware services, including depot repair, integration, warranty services, professional services, etc. Managed all company billing. Acted as the primary liaison between the call center/help desk and the end user. Resolved customer satisfaction issues, requiring interface with the end users (Contracts & Accounting) and Field Engineering personnel.Call Center Manager Led a team of 6-10 call coordinators in assisting customers and their needs. Enabled help desk personnel in expediting service calls. Logged service requests from customers. Validated terms of services for customer contracts and warranties. Prior Experience: United States ArmyTECHNOLOGIESSalesforce, Down To Earth, Microsoft Office

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