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< Notes12:16 PMDeveloped impernented and monitored programs toMet an exceded persona sales targets by aplyingeach customer with optimal selectorsCustomer Relationship ManagerFacitaterSone Acura Morrow. CATrained and mentored new team member to promoteProvided exemplary evel of service to customers to extendelatonships for uur business opportunites.Upheld quality contl poles and procedures to increaseDrove custome escalation to resohtion by engagingect wth cents.Prepared documentation reports and logs to deny andmanage sales mete and suppor process venCConsied with customers to resolve service nd blingAdministered systems and programs to reduce loss andrantin inventory controlDeveloped. implemented and monitored programs[customer Service Sales SpecialistTan Systems Locust Grove GXAnewered customer question about products andservices and recommended appropriate sitions.service olfesngs to promate aetonal sles fo exstngTrained nd meta team members to strengthencustomer service strategies and boost satsaction levelsGenerated quotes processed payments and documentedEntered, updated and maintained comprehensive and up-Handled escalated customer cence concems to preservecustomer satisteebon and montis ong term businessEducated eusiomes on protic etures and teesetal to highight netsFollowed up wih customer to identity and resolve senceaccount or technical isues and maintain satisfaction,Negotiated prices and setup contacts ofinize salessayeements |