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Title Customer Service Warehouse Management
Target Location US-KY-Villa Hills
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Experienced Returns Lead transitioning toAirline IndustryHighly motivated and efficient professional withextensive experience in warehouse management,seeking to leverage my skills in the Airline Industry. Proven ability to communicate effectively, trainemployees, and maintain productive workflows.EMAIL AVAILABLEPHONE NUMBER AVAILABLECOVINGTON, KYWork ExperiencePacking Sr. LeadCengage LearningOctober 2002 - June 2023  Independence- Maintained a productive workflow within the team, contributing to efficient operations - Trained employees within the department, fostering a knowledgeable and skilled workforce - Assigned employees to complete daily goals, ensuring tasks were completed in a timely manner - Monitored and assisted with the workload, reallocating employees as necessary to maintain productivityReturns LeadCengage LearningJuly 2000 - October 2002  Independence- Maintained a productive workflow within the team, ensuring efficient operations - Trained employees within the department, enhancing overall team performance - Assigned employees to complete daily goals, ensuring tasks were completed in a timely manner - Processed and reconciled customer returns, improving customer satisfaction Credit ProcessorCengage LearningOctober 1998 - July 2000  Independence- Researched and processed credits and debits to all customer accounts, ensuring accurate financial records - Utilized Microsoft Office and JD Edwards to manage and update customer accounts - Demonstrated ability to adapt and work efficiently in a fast-paced environmentDomestic/International Traffic ClerkCengage LearningSeptember 1994 - October 1998  IndependenceTrained domestic/international consolidations and single shipments, proof of deliveries Pulled Bills of Lading as well as researched files Communicated with freight carriers Pulled manifest for tracing verifications Worked closely with interoffice customer service consisting of 100 or more employees Filed contracts, Bills of Lading, etc. for three different distribution centers Coordinated all freight bills Handled freight claims Operated switchboard EducationNorthern Kentucky Vocational SchoolGEDMay 1983 - November 1984  Covington, KYSkillsCommunicate Effectively Team Management Workflow Management Customer Service Productive Microsoft Office JD Edwards Warehouse Management System Workday Dedicated Ability To Adapt Punctual Trained Employees Lotus 1-2-3 Excel Efficient Highly Motivated International Consolidations

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