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Title PCA, Lead daycare teacher, customer service
Target Location US-NC-Fayetteville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Fayetteville, NC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceDaycare Lead TeacherNew Beginnings AcademyJuly 2017 to September 2021Lead two year oldCashierWeiner Works - Fayetteville, NCApril 2017 to August 2020Taking customers order, cooking orders, serving customers their orders, ringing up and cashing outtickets, cleaning, opening and closing the restaurant, preparing and stocking the kitchen for my shift,solving any issues if a customer had one, training new employees, making schedules, promoting positiveenergy and environmentCNA - Certified Nursing AssistantAutumn Care Nursing Home - Shallotte, NCApril 2008 to October 2012 Provided assistance with major activities of daily living, including grooming, bathing and toileting. Enhanced patience comfort by changing linens, and rearranging pillows. Assisted patients with range of motion exercises to improve their flexibility and aid in healing. Assisted patients with toileting, bathing, eating and other activities. Maintain a clean environment and reduce the risk of infections by changing bed linens, wiping downsurfaces and using universal precautions when handling specimens. Turned and repositioned patients to enhance their comfort and reduce the risk of bed sores. Answered questions and documented patients health concerns in the electronic medical records. Accurate measurements of vital signs and patients intake/output. Utilized pulleys, gait belts and other equipment to perform patient lifts safely.Habilitation TechnicianCoordinated Health Services - Laurinburg, NCMay 2004 to October 2008 Assisted consumers reach their individual short and long-term goals. Observed and documented their abilities and growth. Helped consumers with ambulation and daily living activities. Prepared food and assist with feeding and bathing consumers as needed. Escorted consumers to errands and appointments. Utilized various motivational techniques to uphold consumer's best attitude and future outlook Coordinated appropriate interventions relative to each consumer's respected goals and engagedactivities to optimal efficacy to support MR/DD consumer progression Integrated consumers into community including various outreach programs and professional/Doctor'sappointments Uphold cleanliness and organization of home and prepare custom meals that meet each consumer'snutritional need Provide daily documentation regarding consumer's behaviors and progressions in respect to statedgoals in PCP Maintain keen ability to assist patients with all activities of daily living, monitor progress and accuratelydocument for use by senior medical personnel. Possess solid foundation in software applications, database management and data entry. Monitor and record consumer's progress to ensure that goals and objectives are met. Confer with consumer's to discuss their options and goals so that rehabilitation programs and plansfor accessing needed services can be developed. Held a position of trustWaitress/Server/CashierRockfish cafe - Rockfish, NCJune 2003 to September 2007 Process payment. Accept payments such as cash, credit cards and debit cards. Execute opening and closing procedures. Apply standard opening and closing procedures for bar, storeor restaurant. Schedule shiftsPlan staff time and shifts to reflect the demands of the business. Greet guestsWelcome guests in a friendly manner in a certain place. Handle customer complaints Administer complaints and negative feedback from customers in orderto address concerns and where applicable provide a quick service recovery. Manage health and safety standards. Oversee all personnel and processes to comply with health, safetyand hygiene standards. Communicate and support alignment of these requirements with the company'shealth and safety programmes. Attend to detail regarding food and beveragesPerform great attention to all steps in the creation and the presentation of a qualitative product. Manage restaurant serviceOversee the entire process of running the restaurant establishment such as managing employees andthe mise-en-place. Supervise the work of staff on different shiftsOversee the activities of the employees working in shifts in order to ensure continuous operations. Manage stock rotationOversee stock levels, paying attention to expiry dates to diminish stock loss. Maintain customer serviceKeep the highest possible customer service and make sure that the customer service is at all timesperformed in a professional way. Help customers or participants feel at ease and support specialrequirements. Train employeesLead and guide employees through a process in which they are taught the necessary skills forthe perspective job.Organise activities aimed at introducing the work and systems or improving theperformance of individuals and groups in organisational settings.CashierFood Lion - Raeford, NCMarch 2003 to July 2005Greeted customers entering and leaving, managed transactions with customers using cash registers,scanning items and making sure prices were correct, collected payments, resolved any issues customersmight have had, kept a clean and neat checkout areas, bagged items, promoted weekly items tocustomers, retrieved carts, helped stock shelves, checked for missed placed items and return them totheir right spot, helped customers to their vehicle with their groceries, responsible for counting cashregister at beginning and end of my shift to ensure amounts were correct, answered any questionscustomers had, made sure customers were satisfied and happy, positive attitude for excellent customerservice, followed procedures and guidelinesEducationSome college in Business ManagementUniversity of Phoenix-Online Campus - RemoteJuly 2012 to March 2014Skills Early Childhood Education Childcare Toddler Care Teaching Infant Care Meal Preparation Experience with Children Math Cashiering Special Education Food Preparation Cleaning Experience Babysitting Caregiving Communication Skills Cooking Behavior Management Front Desk Serving Experience Kitchen Experience Home Care Organizational Skills Sales Time Management Tutoring Host/Hostess Developmental Disabilities Experience Microsoft Outlook Computer literacy Microsoft Excel Computer skills Senior care Microsoft Word English Food industry Team management Customer service Bookkeeping Shift management Restaurant experience Classroom Management Curriculum Development Applied Behavior Analysis Special Needs Autism Experience Retail Sales Writing Skills Vital SignsCertifications and LicensesTeaching CertificationFirst Aid CertificationCPR CertificationEarly Childhood Education 1 and 2May 2004

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