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Care Coordinator/Case ManagerPHONE NUMBER AVAILABLEEMAIL AVAILABLESan Antonio, TXObjectiveDynamic and compassionate Registered Nurse with 9 years of diverse experience in critical care, home health, and leadership roles. Currently serving as Care Coordinator/Case Manager, where I excel in managing nursing staff, optimizing patient care, and implementing effective care coordination strategies. Proven expertise in delivering high-quality patient care, leading interdisciplinary teams, and enhancing healthcare operations. Adept at navigating complex clinical environments and driving improvements in patient outcomes through evidence-based practices and collaborative problem-solving. Seeking to leverage my clinical and leadership skills to contribute to a forward-thinking healthcare organization.EducationHallmark CollegeSan Antonio, TXAS NursingGraduated 2014ExperienceCare Coordinator/Case ManagerAdvanced Home Health 2023 - PresentLeadership and Management: Oversee a team of nurses and therapists, including scheduling, and professional development, ensuring high standards of patient care and compliance with regulatory requirements.Care Coordination: Develop and implement care plans, coordinate between interdisciplinary teams, and facilitate patient transitions to ensure continuity of care and optimize patient outcomes. Proficient in assisting patients with community resources, alternate funding, and navigating healthcare by sending referrals to appropriate agencies.Quality Improvement: Lead quality assurance initiatives, including the analysis of patient care metrics and the development of action plans to address areas for improvement.Patient and Family Engagement: Act as a liaison between patients, families, and the healthcare team, addressing concerns and providing education to enhance patient satisfaction and adherence to care plans.Regulatory Compliance: Perform audits on skilled care, pre-admissions, admissions, referrals, and documentation to ensure compliance with Medicaid, Medicare, and insurance guidelines. Knowledgeable of PDGM, ICD, and CPT coding.Critical Care Registered NurseQCI Healthcare Travel Contract 10/2022 June 2023GQR healthcare Travel Contract 8/2022 10/2022Premier Nursing Services Travel Contract 6/2022 8/2022Rock Medical Group Travel Contract 2/2022 4/2022Total Med Staffing Travel Contract 5/2019 12/2021Nurses Internet Travel Contract 8/2018 5/2019Healthtrust Workforce Solutions Travel Contract 10/2016 5/2018Baptist Medical Center 5/2015 10/2016Provided advanced care to critically ill patients in a high-intensity, fast-paced environment.Continuously monitored vital signs, administered complex medications, and performed life-saving interventions.Utilized advanced medical equipment and technology to manage patient care effectively.Collaborated with interdisciplinary teams to develop and implement individualized care plans.Assessed patient conditions, interpreted diagnostic tests, and made critical decisions under pressure.Educated patients and families, offering emotional support and guidance during challenging situations.Adhered to evidence-based practices and high standards of care, contributing to improved patient outcomes and successful management of complex cases. |