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Title Customer Service Project Management
Target Location US-IL-Chicago
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Candidate's Name
Des Plaines, Illinois 60018 PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE SUMMARYExperienced professional with over 20 years in engineering, technology, and project management. Quick learner and adaptable, skilled in both independent and team-based work on diverse projects. Possesses a robust customer service background, complemented by a keen attention to detail, excellent organizational skills, and a positive attitude. Exhibits a strong work ethic, a collaborative approach, and a commitment to ongoing improvement. Seeking a dynamic design and development environment.EXPERIENCECATERPILLAR-10G- MOREY, Woodridge, IllinoisRestrictive access consultant integrated components and solutions solutions, 2023 - Current Designed and developed hardware and software projects for Caterpillar electronic controllers and sensor products. BRETFORD-APPLE, Franklin Park, IllinoisElectrical Engineer, 2022-2023 Designed and developed hardware and software projects for apple products, focused on USB technology. CAPABLE CONTROLS INC, Bensenville, IllinoisLead Senior Engineer, Embedded Systems, 2017-2022 Designed and developed hardware and software for new systems for over 20 projects. Responsible for designing and testing, development and installing of hardware/software and micro-controlled systems for built to suit control projects customized to meet customer needs. SENCON INC, Bedford Park, IllinoisElectronic Engineer, 2007-2017 Developed and implemented automated testing fixtures and production testing guides, significantly improving assembly production by 100% and reducing waste and failures from 50% to 0.01%. This initiative achieved financial sustainability and significantly contributed to achieving record revenues. Designed, developed, and built hardware and software for sensors and controllers for over 200 successful projects. Led the sensors and controls production department, overseeing new and existing product development, manufacturing design, and mass production.MC LOGISTICA SA, Costa RicaSenior Field Service Engineer, 2000-2007 Developed the first HMI/SCADA IIoT software system for Kraft Foods in 2006, integrating barcode, wireless, scanner, and XYZ positioning systems for industrial printers, which reduced machine downtime by 50%. Provided technical support for logistics and industrial manufacturing technology. Contributed to over 100 projects for diverse clients, including Intel, Motorola, Unilever, Roche, Baxter, and Pfizer. EDUCATIONUNIVERSITY OF ILLINOIS CHICAGO, Chicago, IllinoisMaster of Energy EngineeringUNIVERSIDAD HISPANOAMERICANA, San Jose, Costa Rica Bachelor of Engineering, Electrical EngineeringCERTIFICATIONSElectrical Installation Design Certificate, TECHNOLOGICAL INSTITUTE OF COSTA RICA J Cordero, Page 2Electronics Engineer Professional Certificate, FEDERATE COLLEGE OF ENGINEERS AND ARCHITECTS OF COSTA RICA

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