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Trainer/ IT SpecialistEMAIL AVAILABLE PHONE NUMBER AVAILABLELinkedIn Dupont, WATechnical ProficienciesSoftware:Oracle Cerner Millennium Power Chart, Revenue Cycle, FirstNet; Sunrise Allscripts: SCM 16.3; Epic Cadence, Epic Ambulatory, EPIC ClinDoc Credentialed, EPIC CPOE/Orders, Soarian: Scheduling Soarian Financials, Cerner Soarian Registration and Scheduling; GECB Modules EWS, BAR, TES, ETM; Microsoft Office 365 & MS Teams, Adobe Suite; AdobeTools:Nuance Dragon Medical One, Fanix AsutypeHardware:OS X, Windows, Android, PCs, Macs, Printers, USB, and Wireless DevicesStrengths and CapabilitiesSoftware/Hardware Setup, Issue Resolution, Technical Support, Testing & QA, EHR & Technical Instruction; Programming Skills in HTML & JavaScript. Graphic Editing, Copywriting, PR, and Marketing.Career ExperienceCERNER TRAINING SPECIALIST MHS GENESIS TRAINER EHR TRAINERDefense Health Agency Health Informatics Contract 06/2019 - 06/2021Provided IT support, resolving computer hardware issues and handling the MHS GENESIS suite, including applications like Power Chart, Rev Cycle, FirstNet, RadNet, and HIM. Served as a Subject Matter Expert at Madigan Army Medical Center, focusing on Rev Cycle Registration and Scheduling, while introducing productivity tools such as Asutype to the staff. Taught both basic and advanced courses for various medical modules and developed training materials. Assisted in revamping local training programs and supported instruction modifications. Also facilitated MHS GENESIS training, advised on legacy systems like AHLTA, ACAVs, Essentra, CHCS, and trained users on Dragon Medical One and Asutype for improved computer efficiency.Other Key Project Completions:Cerner: Marshfield Central East 11/2022 - 12/2022Epic: Common Spirit 10/2022 - 11/2022Cerner: EHRM VA Kansas City, 10/2021 4/2022Cerner: Madigan Army Medical Center, Tacoma, WA, 06/2019 06/2021Cerner: Huntsville Hospital, Huntsville, AL, 02/2019Cerner: St. Josephs Health, Patterson, NJ, 12/2019Cerner: St. Josephs Health Medical Center, Wayne, NJ, 07/2018 08/2018Cerner: Penn State Health Milton S. Hershey Medical Center, Hershey, PA, 06/2018 07/2018Epic: NYC Health+ Hospitals, Harlem, NY, 3/2019 04/2019Epic: NYC Health+ Hospitals, Queens, NY, 11/2018Epic: LCMC Health, New Orleans, LA, 10/2018Epic: Mayo Clinic, Rochester, MN, 04/2018 05/2018Epic: Mount Sinai Health Network, New York, NY, 03/2018 04/2018Epic: Allegany Health Network, Erie, PA, 03/2018Allscripts SCM 16.3: Orlando Health, Ocoee, FL, 10/2017Epic: Birmingham Baptist Health, Birmingham, AL, 10/2017 11/2017Allscripts SCM 16.3: Northwell Health, Staten Island, NY, 02/2017Soarian: Crouse Hospital, Syracuse, NY, 06/2016 07/2016Soarian: Northwell Health, Manhasset, NY, 10/2013 03/2017Help Desk: Northwell Health Peconic Bay Medical Center, Long Island, NY, 11/2013 -02/2017Value Asset Recovery, LLC, Saddle Brook, NJ 09/2011 12/2012Administrative Marketing AssistantSupported divisional managers with administrative and marketing tasks including meeting coordination and management, organized travel logistics and accommodations, and served as the point-of-contact for clients and vendors. Contributed to key promotional efforts, including development of print and web/based materials (brochures, magazines, and newsletters), as well as collateral for specific company events.Additional ExperienceObjectif Lune, Bloomfield, NJ. 07/2007 - 11/2008Public Relations/Marketing AssistantOrientation Global Network, New York, NY. 12/1999 - 10/2002Web DeveloperEducationWeb Development and Programming DiplomaThe Chubb Institute of Technology, New York, NY, Sep. 2002 March 2003Bachelor Degree of Applied Science in Advertising and MarketingFashion Institute of Technology, New York, NY, 09/1996 -07/1999Professional TrainingLicenses & CertificationsHealthcare Information Technology Certificate Essex County College - 03/2012 02/2013Cerner Certification in Emergency Care Track and Radiology Track 03/2022DHA MHS GENESIS Certification in Revenue Cycle and Ambulatory Care 11/2019; 06/2021References are available upon request |