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PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCE:St. Johns Episcopal Hospital New York, New YorkJanuary 2021- PresentManage Care Coordinator/Wound CarePrepare, document and route cases in appropriate system for clinical review.Upon collection of clinical and non-clinical information I can authorize services based upon scripts assigned by Doctors.Performs review of services request for completeness of information, collection and transfer of clinical data and acquisitions of structured clinical data from physicians/members via incoming calls or correspondences based in scripts.Provide operational support to high call volumes health insurance institutions.Skillfully develop departmental goals, objectives, and standards of performance, policies and procedures.Upon completion of inquires initiate call back /correspondence to Physicians/members to coordinate/clarify case completion of AUTHs.Knowledge of EMR SYSTEMS Athena, Meditech,, and insurance web portal access with multiple insurance agencies.Provide adequate ICD-10 and CPT codes for AUTHs for PT services with billing.Proud Moments New York, New YorkNovember 2020- PresentBehavior TherapistCollect behavior and skill acquisitions data during sessions.\Work collaboratively with a BCBA to implement basic principles and teaching procedures for ABA therapy.Complete thorough session notes.Provide in-home, and community based ABA therapy.Be goal-oriented and maintain professionalism in all aspects of work with Autistic children.Be responsive to the needs and request of clients, their families and supervisorsSt Johns Episcopal HospitalNew York, New YorkCommunity Support Coordinator January 2020 Dec2020Maintain case history records and prepare reports.Prepare data for presentation to NYC DOHInterview clients individually, in families, or in groups, assessing their situations, capabilities, and problems to determine what services are required to meet their needsAssist Front Desk with patient check in via Athena and MeditechSchedule Patient appointmentsAssist patients with Managed Care calls to change PCPPrepare Telehealth Appointments for Pediatric Patients in AthenaAssist patients with technical difficulties using Telehealth platformUpdate DOH Immunization Registry and pull recordsAssist patients with Transportation needsServe as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors, and other contacts to help children who face problems, such as disabilities, abuse, or poverty.S:US (Services for the Under Served) New York, New YorkCommunity Coordinator September 2019 January 2020Responsible for the development, coordination and management of programsConsulted and collaborate with community members/group and conduct community consultation/engagement and maintain partnershipsCollaborated with various Managed Care Representatives to connect clients to Healthcare Services.Developed and implement strategies in working within a diverse rural regionEnsured that service standards and quality measures of the agency/community/client needs, and demands are established, implemented and monitored.Created and maintain all required files statistics and prepare related reportsAdvised internal/external customers on program issuesDeveloped and maintain an effective relationship that is sensitive to individual differences and diverse populationUPS Flushing, New YorkLoader March 2019 September 2019Sealed ProductsUsed hand toolsAssembled cartonsFollowed shipping protocolAgape Food Rescue Brooklyn, New YorkCommunity Liaison June 2018 PresentCreating positive rapport with Food Rescue PartnersEnsuring food safety and quality guidelines are being metProblem solving for staff, volunteers, and clients in food rescueCollecting prepared, perishable and other rescued foods from retail stores, farms, and wholesale partnersInforming supervisor of any problems or issues in a friendly mannerCompleting and submit weekly reports in timely mannerDelivering food to non-profit beneficiariesPSA 2 Police Precinct Brooklyn, New YorkVolunteer Chaplin January 2018 PresentFacilitating the development of spiritual needsProviding direct spiritual care for familiesMarinating records of spiritual care services utilized by the police departmentProviding consultation, education and support to groups on spiritual careProviding referrals to local clergy or mental health professionalsHelping individuals or families find a sense of hope, meaning, or purposePay O Matic Check Cashing Ridgewood, New YorkTeller September 2016 June 2018Balanced currency, coin and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.Examined checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documentsExecuted sales or other financial transactionsResponded to customer problems or complaintsCollected deposits, payments or feesNYC Citizen Task Force New York, New YorkNovember 12 PresentSecuritas Security Services USA, INC Atlanta, GeorgiaSecurity Senior Lead/Management February 2012 May 2016Protected property, assets, people, and company policies.Maintained highly visible presence, deter illegal and inappropriate actions.Observed thorough walk patrols, note dictation, system alarms, and video cameras.Managed all security scheduling and payroll.Maintained performance of security officers and security supervisors.Ordered security related supplies and equipment as needed.Trained subordinate security professionals or other organization members in security on rules and procedures.EDUCATION:Grand Canyon University- (in Progress Graduation 2022) BA Behavior ScienceCERTIFICATIONS:Junior ROTC Honors, Security and Fire Guard Certification, New York State Chaplin Tax Force (NYSCTF) Certification, CPR, Narcan, Registered Behavior Therapist |