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Click here or scroll down to respond to this candidate Candidate's Name
Phoenix, AZ | PHONE NUMBER AVAILABLE | EMAIL AVAILABLE
SUMMARY
Accomplished, dynamic, customer-focused and dedicated professional with extensive experience in animal care and laboratory
environments. Proven expertise in animal husbandry, including feeding, watering, and maintaining sanitation standards.
Demonstrates strong ability to work independently and collaboratively with veterinary technologists, operations managers, and other
stakeholders to ensure optimal animal welfare. Adept at using a wide range of laboratory equipment and techniques, with a solid
background in handling and caring for animals in dynamic settings. Committed to adhering to regulatory guidelines and industry best
practices, with a focus on detail, adaptability, and effective communication. Proven track record of managing tasks efficiently and
maintaining high standards of care in fast-paced environments.
EDUCATION
Bachelor of Science in Biological Sciences, Pre-Med Track August 2019 - April 2023
Grand Canyon University, Phoenix, AZ
High School Diploma, CREST Honors STEM & Biotechnology Program August 2016 May 2019
Paradise Valley High School, Phoenix, AZ
PROFESSIONAL EXPERIENCE
Insurance Professional May 2024 Present
USAA - Phoenix, AZ
Client Relationship Management: Serve as the primary point of contact for policyholders, addressing inquiries, resolving
issues, and providing personalized insurance solutions.
Risk Assessment & Underwriting: Evaluate risk factors for new applications, collaborate with underwriters, and ensure
policies meet company guidelines and regulatory standards.
Claims Processing & Support: Assist clients throughout the claims process, liaising with adjusters and legal teams to ensure
timely and accurate settlement.
Founder & Principal Consultant April 2022 Present
PuppCity Grooming - Phoenix, AZ
Animal Care & Facility Management: Implemented effective animal care practices, including overseeing grooming
procedures, ensuring a clean and safe environment, and addressing any health or behavioral concerns.
Team Leadership & Coordination: Directed a team to maintain high standards of animal care, demonstrated flexibility in
adapting to evolving needs, and ensured seamless coordination with staff and clients.
Regulatory Compliance & Best Practices: Ensured adherence to industry standards & best practices in animal care, including
implementing protocols that align with health and safety regulations, and keeping abreast of relevant changes in the field.
Professional Dog Groomer September 2023 December 2023
Pet Supplies Plus- Scottsdale, AZ
Client Interaction & Animal Handling: Provided personalized grooming services through clear communication with clients,
accurately interpreting their needs, and handling pets with care and professionalism.
Operational Efficiency & Standards: Maintained high grooming standards in a dynamic, fast-paced environment, ensuring the
well-being of animals and adherence to company protocols.
Behavioral Observation & Reporting: Monitored animal behavior during grooming to detect any signs of distress or health
issues, and documented observations to ensure appropriate care and timely intervention.
Assistant Laboratory Technician & Student Counselor April 2021 July 2023
Grand Canyon University - Phoenix, AZ
Laboratory Assistance & Task Management: Efficiently managed multiple tasks with minimal supervision, demonstrating the
ability to handle complex responsibilities and adapt to changing priorities in a dynamic environment.
Report Analysis & Adaptability: Analyzed and monitored reports to identify gaps and areas for improvement, showcasing
attention to detail and the ability to quickly learn and adapt to new processes and procedures.
Safety Compliance & Equipment Maintenance: Ensured adherence to safety protocols and performed routine maintenance
on laboratory equipment to ensure proper functioning and a safe working environment.
Professional Dog Groomer September 2023 December 2023
Twin Tails Grooming - Happy Valley, AZ
Client Communication & Needs Assessment: Utilized excellent communication skills to interact directly with clients,
effectively interpreting their needs and preferences to provide customized grooming services.
Animal Handling & Care: Applied hands-on experience in grooming to ensure high standards of animal care, including handling,
bathing, and maintaining a clean grooming environment.
Professional Dog Groomer January 2020 June 2021
PetSmart Grooming - Phoenix, AZ
Animal Health Monitoring: Monitored pets' health and behavior during grooming sessions, identifying any signs of distress or
health issues, and promptly reporting findings to ensure appropriate care and intervention.
Sanitation & Safety Compliance: Maintained a clean and sanitary grooming area, adhering to safety protocols and procedures
to prevent the spread of infections and ensure a safe environment for both animals and staff.
SKILLS
Professional Insight: Animal Care and Handling, Laboratory Techniques, Animal Husbandry, Client Communication, Risk
Assessment, Claims Processing, Facility Management, Health Monitoring, Sanitation Procedures, Compliance with Safety Regulations
Financial Management, Report Analysis, Task Management, Grooming Standards, Team Coordination, Operational Efficiency,
Equipment Sterilization, Inventory Management.
TECHNICAL INSIGHTS
Laboratory Equipment Proficiency: Extensive experience with a range of laboratory tools and equipment, including: Beakers and
Flasks, Bunsen Burners, Pipettes and Micropipettes, Centrifuges, Microscopes, Balances, Spectrophotometers, pH Meters, Hot Plates
and Magnetic Stirrers, Autoclaves, Dissecting Tools, Fume Hoods, Incubators, Test Tubes and Racks, Glassware Brushes,
Thermometers, Desiccators, Electrophoresis Apparatus, Reagent Bottles, Safety Goggles and Gloves.
CORE COMPETENCIES
Attention to Detail: Demonstrates exceptional attention to detail by meticulously monitoring and documenting animal health,
ensuring all procedures adhere to established protocols and regulatory standards.
Independent Work Ethic: Exhibits strong ability to work independently with minimal supervision, effectively managing
responsibilities and prioritizing tasks to meet operational goals and deadlines.
Adaptability: Quickly adapts to changing environments and procedures, showing flexibility in handling various tasks and
challenges while maintaining high standards of care and efficiency.
Client Relationship Management: Builds and maintains positive relationships with clients through effective communication,
providing tailored services and addressing concerns promptly and professionally.
Team Collaboration: Collaborates effectively with team members and other stakeholders, ensuring cohesive operations and
high-quality care while contributing to a supportive and productive work environment.
REFERENCES
Personal and professional references are available upon request.
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