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Click here or scroll down to respond to this candidateAlbert JordanCHIEF PEOPLE LEADER DIRECTOR OF TALENT MANAGEMENT STRATEGIC HR PARTNER(Street Address ) 485-7358 EMAIL AVAILABLE https://LINKEDIN LINK AVAILABLE Greater Twin Cities AreaSOLUTIONS-FOCUSED PEOPLE LEADER with proven experience aligning talent to strategy to achieve business objectives and improve operations and talent decision-making at the executive level. Deep history building and retaining a high-performance workforce, building a corporate culture that inspires and engages, with clear opportunities for continued learning and advancement in the corporate structure. Trusted HR Business Partner to executive teams, advising on employment law, risks and labor and employee relation matters to minimize exposure and create a positive internal brand and external reputation. Dynamic team builder, strong presenter, able to rally the workforce to succeed and ensure management has the necessary training and tools to effectively lead.EXPERTISETalent ManagementCandidate's Name
Cross-Functional LeadershipLeadership DevelopmentConflict ResolutionStrategic PlanningLabor RelationsHR AnalyticsProject ManagementEmployee RelationsCulture & EngagementTraining Design & DeliveryCrisis ManagementContract NegotiationsProgram DevelopmentMergers & AcquisitionsDiversity & InclusionPerformance ManagementEmployment LawOrganizational EffectivenessEXPERIENCEOvative Group 2022 - presentDirector, Talent Management & EngagementLead organization in areas of: Talent Planning, Policy Management, Employee Engagement, Talent Analytics.Provided updates to employee handbook to ensure equitable service for employee benefitsEstablished forums for all levels of leadership to ensure equitable access to informationEstablished updated assessment model for incoming cohort classes to allow for focused development and establish greater learning practices for onboarding throughout the organizationMinneapolis Public Housing Authority 2020-2022Director, Human Resources & DEIDirect all aspects of the Human Resources Function including: Payroll, Benefits, Labor and Employee Relations, Collective Bargaining, Learning and Development, Compensation, Organizational Design, Diversity, Equity and Inclusion (DEI) initiativesUpdated department staff model to improve and establish service level agreements with internal departments including improved payroll processing with a 20% improvement in timeliness of processing while maintaining accuracy.Implemented updated softwares including ATS, and HRIS systems.Successfully bargained contracts exceeding overall goals for contract valueProvide HR & DEI leadership to Executive Team including organizational design and change management strategies for implementation of operational assessmentUpdate of policies and procedures to align organization to DEI goalsVERSIQUE, Minneapolis, MN 2019 2020Senior Human Resources ConsultantDirecting full-service strategy and tactical improvements as an Interim HR Leader for a variety of organizations, guiding large-scale projects and restructuring, mergers and acquisitions, development of employee engagement and training plans, and strategic talent development programs to achieve aggressive objectives.Developed new training modules for annual use, drafted and implemented new plan design and contribution models (reducing exceptions for re-enrollment by 20%), and developed an online employee resource, reducing employee assistance requests by 15%As HR Business Partner, provide critical leadership on M&A successes, including development and implementation of communications plans for the two companies, providing title and compensation analysis and input for all integrated roles, creating and managing international individual employment contracts, and directing a cross-functional leadership team from Benefits, Culture, IT and Operations to onboard new staffDevelop annual plans and tactical models for organizations focused on increasing employee engagement and improving culture, and developing competitive compensation packages to attract and keep top talentBe the Match, Minneapolis, MN 2018 2019Director - Human Resource OperationsDirected development and improvement of all HR strategies, processes, and learning and development initiatives to achieve exceptional experiences for staff and management of the largest and most diverse marrow and transplant registry in the world. Implemented a culture strategy that increased employee empowerment with focused actions aligning with leader behaviors, role simplifications, and collaboration.Led 11-member team in management of benefits, compensation, HR technology, policy management, payroll, and first and second level service and resolution, while managing a $30M portfolio of HR programsGuided executive team on plan design and practice management across the organization to foster adoption and implementation of the strategic plan and change management to support cultural expectationsManaged training platforms for 1,000+ employees each year, improving performance and increasing workflow by 20% annuallyImplemented an Annual Incentive Plan, aligning more than 2,000 organizational goals from throughout the organization to less than 90 for the entire organization, improving performancePartner with finance team to provide data and insights to operational leaders to support aggressive objectivesDeveloped and implemented a new benefits philosophy and plan design allowing for new additional benefits including fully paid parenting leave, with no cost increasesReduced year-end processing time by 20% YoY, while creating robust and reliable Standard Operating ProceduresVastly improved service level agreement metrics for employee resolution to record 85% daily completion rateHudson Hospital & Clinic, Hudson, WI 2015 2018Director - People & ExperienceAs HR Business Partner for Executive Leadership, managed a $10M annual budget (one-third of the entire hospital budget), responsible for the performance of a 25-member team. Guided strategic development, operational improvements, programs, and processes for the hospitals HR function. Led policy development and implementation, pay structure, benefit programs, administrative recruitment, compliance, labor relations, organizational culture, and preparedness for The Joint Commission.Led organization in complete restructuring resulting in a 10% cost reduction with continued overall growthRedesigned benefits program, delivering a 10% savings and increased coverage eligibility for staffCreated a training and development program for Hospital Leadership in collaboration with the Learning & Development Team, leading 30+ hospital leaders monthly, improving engagement scores by 10%Implemented new cost-neutral programs, increasing funding applications by 15% from Hospital FoundationRedesigned performance evaluation cycle, increasing timing compliance and performance evaluations by 10%Negotiated overall vendor savings of 10%Responsible for the Environmental Services Team, Nutritional Services Team and held operational oversight of multiple departments including Specialty Care Clinic Imaging, Lab, Pharmacy, and PT, OT and RT TherapiesHealthPartners, Bloomington, MN 2010 2015Manager - Human Resources OperationsDeveloped and implemented HR strategies in conjunction with the Senior Leadership Team to fulfill short and long term organizational goals. Managed an $8M annual budget and 6-member team, restructuring teams within leadership reporting to create more thorough coverage for the companys growth needs.Updated the contact tracking system and trained the entire HR department on the new system, updating automation and system communication and reducing overtime to resolution for processes by 10%Implemented updated employee change notice form, reducing errors and rework requirements by 15%Decreased backlog of the transactional workflow by 20% with new model, increasing cross-coverage for teamUpdated workflows and processes, delivering a 10% improvement in cycle time for all transactional HR processes; and a 20% improvement in processing capability without additional staff needsCreated an HR metric scorecard for HR leadership team resulting in an improved performance management process, a 10% reduction in cycling time and increase of 15% in overall department success based on metricsTriaged and investigated for all HR-related compliance inquiries, complaints, and escalated concerns, providing resolution and/or advice and counsel when appropriateSubject Matter Expert for management regarding CBA administration, termination, workflow, HR processing systems, benefit policy revisions and leaves of absenceHealthPartners, Riverside Clinic, Minneapolis, MN 2006 2010Business Systems Site SupervisorManaged 25-member team of direct reports, and a $25M annual budget in HR leadership role focused on identifying improved performance management, staffing realignment, and improvements to talent recruiting, onboarding, performance and patent service, and facility management.Selected to serve as Project Manager for new construction, managing contracted service providers, and developing strategies to ensure business continuity through buildKey member of the Interpreter Services Workgroup, responsible for budgets of six accounting unitsSuccessfully integrated comprehensive work plans for 15 departments into a single cohesive clinic visionUpdated the employee service model, and trained staff on same, reducing patient wait times by 30% and decreasing overall staffing needs by 10% to create a more effective, lean model that improved patient serviceADDITIONAL ROLES:MUSICIAN, ARTISTIC CO-DIRECTOR, EXECUTIVE DIRECTOR. CANTUS, Minneapolis, MNEntrusted to direct music preparation for over 80 concerts each year, from establishing agendas with the board and select music for artist performances to coordinating national exposure and administering the annual budgetEDUCATIONMSHRM Masters of Science in Human Resources Management, Capella University, Minneapolis, MNBA English Literature, St Olaf College, Northfield, MNCERTIFICATION & INTERESTSCertified Rapid Action Team Coach Active musicianI |
