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Frederick, Maryland 21701Email: EMAIL AVAILABLEJack&#Street Address ;s LinkedInCell: PHONE NUMBER AVAILABLEHome: PHONE NUMBER AVAILABLEPROFESSIONAL SUMMARY:Senior IT Software Project Manager with extensive full SDLC (Waterfall, Agile and Scrum) lifecycle expertise in complex integrated project management for HealthCare Services, Financial Services, Secondary Mortgage, and Telecom Industries delivering project scope on-time, and within budget from requirements creation thru implementation.Strong Leadership, relationship and Problem-Solving skills in providing Project Management in support of the business objectives within various business sectors and adaptive to change.Skilful in using Project Management tools (MS Project, MS Office, Google Products, Sametime, and MS Visio, Planview, Jira, Sharepoint) for project tracking, reporting, budgeting and status reporting while also mentoring associates and working with on-shore and off-shore teams. Held frequent meeting with the project team and stakeholders to provide regular project updates.Motivated and proactive self-starter developing and implemented improvements to project control and accountability processes in several IT organizations while providing a quality, flexible, and cost-effective solution to satisfy the project goals.Effectively managed multiple projects concurrently while prioritizing the project and the workload for the project team (Analyst, developers, Business Clients, testers, operations, and architects) and support staff to meet the business priorities.PMP Certification received May 2019Excellent communication and interpersonal skills to communicate, negotiate and collaborate with the project team, stakeholders, management and business executives including providing project status reporting, keeping the schedule updated, managing the budget and provide management presentations within a Hybrid environment.Volunteer Experience:Served 8 years as a Human Relations Commission TreasurerEDUCATION:Project Management Academy, PMP certificate preparation 2019Colorado Technical University, MS - Project ManagementColorado Technical University, Masters - Project Management CertificateBowie State University, BS- MathematicsPROFESSIONAL EXPERIENCES:Informatics DELIVERY LEAD (Sr. Project Manager)Blue Cross Blue Shield of Michigan, Detroit, Michigan (Remote) Nov 2021 to Oct 2023 (W3R Consulting)Led multiple Informatics, ETL and EDW projects, driving business data management and analytics goals.Managed project budgets, actively pursued cost savings throughout the project lifecycle.Facilitated effective communication among cross-functional teams, development, customers, and key stakeholders.Monitored project status, tasks, timelines, and budgets, risks and issues escalating concerns and recommending resolution strategies.Utilized hybrid methodologies including Agile, Waterfall, Iterative, and RAD.Oversaw program elements including contractor management, financial management, status reporting, stakeholder management, communications, work planning, task management, and risk management."BUSINESS PROJECT MANAGERVerizon, Silver Springs, MD (Remote) Sept 2019 to Oct 2021 (APR Consulting)Provided Business Analytics support, developing Executive financial management dashboards to drive Verizons financial goals.Managed key program elements including contractor oversight, financial management, status reporting, stakeholder management, communications, work planning, task management, and risk management in an integrated environment using Tableau and ETL processes.Oversaw project budgets, actively pursued cost savings throughout the project lifecycle.Facilitated effective communication among cross-functional teams, customers, and key stakeholders.Led a company-wide transformation from manual project management tracking to full utilization of Project Management Software.Monitored project status, tasks, timelines, and budgets, escalating concerns and recommending resolution strategies. Adhered to Agile methodology."IT PROJECT MANAGERKaiser Permanente, Silver Spring, MD June 2016 to June 2018 (Q-Analyst)Successfully led multiple healthcare projects, driving Membership services in compliance with Health Care Reform.Demonstrated expertise in project management, ensuring timely completion and adherence to compliance standards.IT TECHNICAL DELIVERY MANAGERCareFirst BlueCross BlueShield, Owings Mills, MD Mar 2012  Oct 2015 (Andeo Group, LLC)Led the streamlining the processing and production of all customer documents, including regulatory, ad hoc, and standard business documents.Successfully delivered this multi-year, ~$3 million project, providing key support for Health Care Reform initiatives.Utilized UNIX, Pega, HPExtreme, and TIBCO for system development, demonstrating technical proficiency and project management skills."Development and integration of a Document Automation System,IT DEVELOPMENT MANAGER Freddie Mac, McLean, VA Sep 2010  Dec 2011TECHNICAL PROJECT MANAGER Freddie Mac, McLean, VA Aug 2009 - Sep 2010 (Collabera)Led the development of a Mortgage Servicer portal, enhancing the ability to receive and process Servicers payments. The portal is used by approximately 1500 Mortgage Servicers to provide their payment data to Freddie Mac, ensuring a high level of security.Managed a project budget of approximately $500k and coordinated with up to 10 interfacing teams.Successfully led a team of 8 members, fostering collaboration and ensuring project success."IT PROJECT MANAGERVerizon Ashburn, VA Jul 2008  Aug 2009 & Nov 2007 - Mar 2008 (Kforce)Led the end-to-end testing process, coordinating communication and activities to execute an effective integration test process for a team of up to 40 people."TECHNICAL SKILLS:Methodologies: Proficient in SDLC, SOX Compliancy, Waterfall, JAD, Agile, Object Oriented, Structured, IEW/Case Tools, and FTD (Freddie Mac Technical Delivery).Tools: Experienced in using Slack, Webex, Tableau, Thought Spot, Teradata SQL, Cisco Jabber, Blue Jeans, Google Suite, ETL, EPIC, Planview, RPM, Remedy, Microsoft Project, CA PPM  RPM, Skype for Business, RPLAN, Lotus Notes, Visio, Microsoft Office Suite, MS Teams, Zoom, Endeavor, Test Director, Sybase, DB2, Sametime, AOL IM, MS Office Communicator, ClearQuest, ClearCase, Requisite Pro, Clarity, Mercury Quality Center(ALM), Pega, TIBCO, Microsoft Lync, CutePDF, SharePoint.Operating Systems: Knowledgeable in UNIX, AIX, Windows, TSO, Adabase, MVS, Sybase, Oracle, UDB, MySQL, JMS Queues.Languages: Skilled in Pega, TIBCO, HPExtreme(HPX), Tableau, CACHE, HTML, .Net, Java, C++, SQL, SAS, C, CACHE, Cobol, Natural, CICS, Cobol II, JCL, ALC, FCL, Gupta, Rules Engine, J2EE, Perl and Shell scripts, Google Scripts."