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Title Account Manager Senior Financial
Target Location US-VA-Arlington
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Senior Financial Account Mgr at VerizonWirelessPROUD TO STATE I HAVE WORK IN PRIVATE SECTOR ASWELL AS GOVERNMENT SECTOR IN MANY EXCITINGFIELDS AND I ALWAYS PERFORMED TOP NOTCH AN IENJOY WORKING WITH OTHERS OR INDEPENDENTLLEMAIL AVAILABLEPHONE NUMBER AVAILABLEArlington, VA 22209Work ExperienceBILLING AND REPAIR/SALESComcastSeptember 2020 - August 2022  OHHANDLING CUSTOMERS WITH REGARDS TO BILLING AND PAYMENTS AND SALES Senior Financial Account MgrVerizon WirelessApril 2017 - June 2017  Boardman, OHManagerMay 2003 - November 2010Verizon Wireless- Is the Second Largest Wireless in the Country. My job was To know our products to be a problem- solver and assist our customers with their Payments, Billing questions, adjusting their bills, advising of new plans, etcI Became a lead account manager, would do side-by-side with representatives whom Was struggling within their jobs or whom was on a last warning for performance to Help make them better an always a win/win situation. Per request of my Manager, Was left in charge of team during business meetings, etc. On company Advisory Board Per request and chosen by Management, Vice-President, Regional Managers, for how to better our representatives regarding policies, quotas, etc. Performance Reviews- Seven years received Top Performance reviews. Lead Collection SpecialistExterra Credit RecoveryJune 1999 - April 2003  Youngstown, OHSupervisorArlington Public SchoolsMay 1993 - November 1999  Arlington, VAA third party collection agency, under the Federal with second Trade Commission laws. Manage various client accounts around the U.S., In Collection of outstanding payments for various Clients, We worked with Customers off their credit reports for possible available credit cards they May have available to pay their debts, assisted working with customers in Working mortgages on their homes and we work closely with their lenders and offered Settlements on debts as well, built a very close rapport with our customers with integrity, trust, and became like a friend to our customers in resolving their debts and reported to credit bureau once resolved. I was a Top Performer for the company receive top bonuses, was promoted to a Lead Collection Specialist, help to develop other account manager per my supervisor by doing side-by-sides, listening to their calls and then showing the account manager how I handle a call an build rapport.DEPARTMENT SECRETARYMITRE CORPJanuary 1990 - November 1999  TYSONS CORNER, VAhelp to develop other account manager per my supervisor by doing side-by-sides, listening to their calls and then showing the account manager how I handle a call an build rapport. Administrative AssistantArlington Public SchoolsDr. Sharon E. Ferguson 703-228-6039My position manage 30 schools under the Headquarters and reported to the managing staff on Quincy we manage The budget of the 30 schools regarding their purchase orders, pressured Deadlines that I met for the school psychologist for their reports for meetings with parents, manage all testing materials in the library and accountability of check out and returns, manage the teachers budgets and recertification courses needed, manage for the Director her correspondences, ower point, projects for her school board meetings. I manage all payrolls for the school Psychologist, social workers, worked with Personnel to pull resumes and transcripts for interviewing processor the Directors hiring needs. SupervisorA third party collection agency, under the Federal with second Trade Commission laws. Manage various client accounts around the U.S., In Collection of outstanding payments for various Clients, We worked with Customers off their credit reports for possible available credit cards they May have available to pay their debts, assisted working with customers in Working mortgages on their homes and we work closely with their lenders and offered Settlements on debts as well, built a very close rapport with our customers with integrity, trust, and became like a friend to our customers in resolving their debts and reported to credit bureau once resolved. I was a Top Performer for the company receive top bonuses, was promoted to aSecretaryWorld Bank Washington, DC(World Economist)Senior Financial Account MgrComcast Boardman, OHSpecial Agent Van Note, Supervisor SecretaryFEDERAL BUREAU OF INVESTIGATION Washington, DCHeld a Secret clearance)Financial specialist/collectionverizonRecovery Collection Specialist/TrainerExterra Credit Recovery Third Party CollectionsSenior Financial SpecialistVerizon Wireless Senior Financial SpecialistEducationNew Castle High SchoolHigh SchoolPresent  New Castle, PAYoungstown State UniversityBusiness Law2000  Youngstown, OHSkillsDecision Making Stocking Inventory Active Listening Multitasking Cash Management Conflict Resolution Shipping and Receiving

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