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Title Customer Service Payroll Specialist
Target Location US-TN-Memphis
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Recruiting and payroll specialistMemphis, TN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEHuman Resource and customer service experience with practical understanding of business needs Highly effective at incorporating leadership skills to achieve business objectives. Directs projects efficiency while meeting deadlines and budget requirements. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperiencePayroll Clerkperfecto staffing - Memphis, TNNovember 2023 to PresentEntering all payroll, doing invoices and bill out rates . Answering all emails and correspondence from different departments.Tax Preparer/Assistant Manager/ payrollDream Again Financial - Memphis, TNJuly 2016 to Presentgenerating and preparing reportsResponsible for creating and maintaining all client income tax return files Income tax return preparer responsible for preparation and review of federal income tax returns for clientsClient liaison responsible for communication between clients and the IRS Pays employees by calculating pay and deductions and issuing checks. Maintains payroll information by collecting, calculating, and entering data into the payroll system, as well as retrieving data when necessaryQuick books, Adp, paycheck flex Microsoft office and excel spreadsheets are some systems I have used . Prepared over 200 to 500 returns seasonally. Filed returns for family and friendsSoftware Used - Taxslayer and CloudtaxofficeCustomer Service RepresentativeMATA TRANSPORTATION - Memphis, TNMarch 2001 to November 2023Oversee scheduling for day to day activities.Communicated with customers and drivers to ensure customer satisfaction Followed all company policies and procedures; complied with all federal, state and DOT regulations. Load planning dispatching & routing.Account Receivables and cash reconciliation daily. Excel spreadsheets created to send out daily account of funds . RecruiterCargill - Memphis, TNApril 2020 to April 2021Build applicant sources through researching & contacting resources Determine applicant qualifications for positionArrange candidate prescreenArrange drug screen and orientationWalk candidate through hiring process until he/she is active in system. Office Manager/Administrative AssistantExcellent Staffing - Memphis, TNOctober 2019 to February 2021Build applicant sources through researching & contacting resources Determine applicant qualifications for positionArrange candidate prescreenArrange drug screen and orientationWalk candidate through hiring process until he/she is active in system DispatcherP b industries - Memphis, TNJanuary 2019 to September 2019Oversee scheduling for day to day activities of 15-20 transportation employees Communicated with customers and drivers to ensure customer satisfaction Followed all company policies and procedures; complied with all federal, state and DOT regulations Load planning dispatching & routingCustomer and driver communication verbally, over the phone, via e-mail & fax; negotiated driver pay RecruiterFederal Express - Memphis, TNOctober 2018 to January 2019Build applicant sources through researching & contacting resources Determine applicant qualifications for positionArrange candidate prescreenArrange drug screen and orientationWalk candidate through hiring process until he/she is active in system Leasing AgentFriedman Management - Memphis, TNMarch 2015 to November 2017Meeting with prospective tenants to determine lease terms, receiving security deposits and coordinating with current tenants to discuss lease changes and anything else required or asked . EducationDiploma in Medical Assistant in MedicalCollege in Human Resource2016High school or equivalentWestwood High School - Memphis, TNAssociate's degreeSkills ADP Kronos (2 years) Auditing Interviewing SAP Fair Housing regulations Sales Customer service Social media management Home care Supervising experience ICD-9 Analysis skills Customer support Technical support Windows (8 years) Swift Project coordination Employment & labor law HRIS PeopleSoft Office manager experience Employee orientation Dispatching Human resources Research Negotiation Writing skills General ledger reconciliation Accounting Leadership Account reconciliation Balance sheet reconciliation Telemarketing Data entry QuickBooks Microsoft Excel Driving Financial report writing General ledger accounting Bank reconciliation Accounts payable (4 years) Administrative experience Accounts receivable Microsoft Office Recruiting Tax experience Payroll Documentation review Retail sales Communication skills Organizational skills JD Edwards Filing Medical terminology Human Resources Management ATS Microsoft Access Microsoft Word Computer skills Microsoft Excel Microsoft Office Payroll Marketing OSHA Customer service Property management Sales Microsoft Powerpoint Supervising experience Negotiation Conflict management Serving Front desk CRM software Organizational skills Communication skills Sales management Team management Profit & loss Budgeting Continuous improvement Software troubleshooting Windows Medical coding Restaurant experience ATS Administrative experience Human resources RecruitingCertifications and LicensesProfessional In Human ResourcesSenior Professional in Human ResourcesDriver's LicenseAssessmentsCustomer service  ProficientSeptember 2021Identifying and resolving common customer issuesFull results: ProficientRecruiting  ProficientAugust 2022Managing the candidate sourcing and selection process Full results: ProficientWork style: Reliability  ProficientMarch 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCustomer focus & orientation  ProficientSeptember 2021Responding to customer situations with sensitivity Full results: ProficientWarehouse safety  ProficientJune 2022Using safe practices in a warehouse settingFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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