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Click here or scroll down to respond to this candidateCandidate's Name
Chicago,Ill PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional profileProfessional Manager with more than 10 years of extensive experience cultivating and developing guest relationships, executing winning sales strategies to exceed top level objectives. Manager with a very strong work ethic and a deep desire to grow within a company. Recognized for strong guest focus, sales, expertise and ability to leverage core strengths to increase profits. Professional fully versed in staff supervision, training, reports, safety procedures, policies, quality control, sensitive and confidential information.Skills: Microsoft Office (Word, Excel, Outlook, Power Point, Access, Publisher) * Automotive Repair knowledge *Data Entry * Computing * Classification * File * Cash Register * Professional Customer Service * Problem Solving * Multi-tasking * Energetic * Fluent Spanish * Fluent Englishrelevant experienceManager/Anthony Speed Auto Repair,LLC. Poinciana, FlSeptember 2020 presentForecasts goals and objectives for the department and strives to meet them.Hires, trains, motivates, counsels and monitors the performance of all services department staff.Prepares and administers an annual operating budget.Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys.Develops and implements a marketing plan which promotes and repeats business.Monitors and follow up on parts orderGeneral Manager/ F&H Construction and Remodeling Services, LLC. Jacksonville. FlMay 2013 July 2020Overseeing all the logistics of a construction project.Prepare cost estimates, budget, work timetables, schedules, allocating responsibilities and team meetingsEstablished and maintains good working relationships with contractors, vendors, suppliers.Monthly reports. Invoices, Data Entry, Estimates. Discover, analyze, and resolve variances. Inspections.Sales Manager/Arlington Toyota. Jacksonville, FlFebruary 2018 - July 2019Responsible for supervising and motivating salespeople and promoting and encouraging strategies to sell vehicles. Organizing schedules, training, interviewing, hiring, and setting goalsHandles customer complaints immediately and according to dealerships guidelines.Establishes and maintains follow up with all customers to confirm satisfaction with the service experienceGeneral Manager/Owner : Don Quijote, San Juan, PR2006-2010Responsible for leading and managing restaurants. Oversee day -to-day operationsResponsible for recruiting, hiring and training staff, marketing strategies. Overseeing food quality, developing menus as well as greeting and serving restaurant guests.Purchasing stock, supplies and negotiating best prices with trade suppliersPayroll, Bank Deposits, Payments to vendors and reports.Ensure employees work productively and develop professionally.educationNotaryReal EstateCredit Repair CertificationLorain County Community College, Elyria OH 2013CPR Certification 2015 and RN 2015 (4 years of college * 30 credits)Instituto de Banca y Comercio, Caguas PRTechnology Executive Secretary August 2010 to August 2011 (1 year course)MotherhoodCustomer Service and Sales Training ( Certificate )Loss prevention trainingDon Quijote Restaurant 2006Customer Service Training (Certificate)Universidad del Turabo, Caguas PR 2006Engineer ( 2 years in business and basic administration * 25 credits) |
