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Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEAbility SummaryReliable, professional, appreciative of the concepts of teamwork and confidentiality.Friendly and outgoing, exceptional ability to interact with diverse personalities effectively.Extensive experience with computer programs including Microsoft Word/Outlook for 20 years.Superior usage of the English language, excellent knowledge of problem solving and phone etiquette.Confident, focused under pressure, unique ability to stick with tasks until finished.Employment HistoryField Interviewer01/2016 - presentHeadway Workforce SolutionsRaleigh, NCConducted valid, high quality in-person interviews in compliance with project protocols.Maintained integrity of all information acquired; collected and sent data to supervisors.Adhered to project deadlines for completing interviews and reporting progress.Home Health Aide05/2012 - 06/2017Midlands Area on AgingGrand Island, NEProvided care to elderly and disabled individuals.Administered medications as directed.Shopped and and provided light housekeeping; prepared and served nutritious meals.Transcriptionist03/2004 - 12/2008Mulinix Medical Transcription ServicesVisalia, CACreated and developed my own medical transcription company.Recruited new accounts with 24-hour turnaround time guaranteed.Transcribed documents and entered codes; assisted with data entry and scheduling appointments.Medical Transcriptionist06/1998 - 12/2004Family HealthCare NetworkVisalia, CATranscribed for medical specialties including STAT radiology, ER, surgery, and psychological.Worked with 45+ providers; adhered to client-specific guidelines on content and formatting.Typed dictated cases accurately and in a timely manner.Education and TrainingIssuing InstitutionLocationDegree ReceivedCourse of StudyHastings TechHastings, NEAssociate's DegreeHuman ServicesRed CrossGrand Island, NECertificationMedication AideVisalia Adult SchoolVisalia, CACertificationMedical AssistingTulare Co. Adult SchoolTulare, CACertificationMedical Transcription