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Data entry / receptionistNew Haven, CT PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryAs a data entry employee for over 4+ years of experience, I have been able to verify complex data and maintain the confidentiality of sensitive material. Ive worked with softwares such as CRM, Genesys, OneSite, Landmaster, and others.ExperienceHomemaker New Haven March 2024Receptionist NIKAC Enterprise Feb 2023-Nov 2023Assist more then 300+ tenantsReport, schedule, and monitor 20+ maintance orders a weekEnter invoice orders for 4 different property including work office on Excel spreed sheetAnswer phone calls for all tenants and applicantsFollow up with contractors and vendorsAssist with filing for HUD auditCall Center Rep. Connecticare Inc. Sept 2021-Jan 2023Answer 30-40 calls a day from Doctors, health insurance members, employeesReview Insured Benefits, out of pocket cost, Deductible, Co-insuranceAnswered any billing question for premiums including subsidy on excel spreed sheet.Review claims report, coding, prescription, referralResearch in network and out of network doctorsCall Center Rep. Faneuil March 2020-Sept 2021Client Access Health ConnecticutHealth Insurance Market for ConnecticutEnrollment processingSubsidy(HUSKY) or Affordable care act eligibility (Connecticare or Anthem Blue cross and Blue Shield)EducationHigh School Diploma 2015GraduatePatient Care Technician 2016Graduate 6 month programSkills & abilitiesInsuranceProblem solvingCommunicationEmpatheticSpanish and English |