Candidate Information Name Available: Register for Free Title Customer Service Front End Target Location US-LA-Hammond Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
Hammond, LA Street Address  PHONE NUMBER AVAILABLEEMAIL AVAILABLE WWW: Bold ProfileProfessional SummaryResults-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.AccomplishmentsResolved product issue through consumer testing.Supervised team of 12 staff members.SkillsCustomer SatisfactionStaff ManagementForklift OperationEnter DataEffective Listening and CommunicationServe CustomersCustomer Needs AssessmentsRevenue OptimizationWork HistoryOrder Selector 03/2023 to 04/2023Walmart Distribution  Robert, LAPrepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be vital.Deckhand 08/2021 to 01/2023L And L Marine Transportation  Terriheaux, LAInspected and maintained deck equipment and supplies. Followed safety protocols and procedures to prevent accidents. Communicated clearly, concisely and politely with passengers and crew members. Inspected and tested safety equipment and emergency response systems. Supervisor 01/2017 to 11/2020Supreme Toyota  Hammond, LAApplied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.Handled customer complaints, resolved issues, and adjusted policies to meet changing needs. Monitored workflow to improve employee time management and increase productivity. Evaluated employee performance and coached and trained to improve weak areas. Customer Service Manager 01/2021 to 01/2022Amazon  RemoteResolved customer complaints while prioritizing customer satisfaction and loyalty. Took ownership of customer issues and followed problems through to resolution. Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.Researched and observed emerging markets and market shifts to take advantage of potential leads and new markets.EducationBachelor Of Applied Arts And Science: Humanities And Social Studied 08/2015 Delgado Community College - New Orleans, LA