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Candidate Information
Title Front Desk Customer Service
Target Location US-NC-Charlotte
Email Available with paid plan
Phone Available with paid plan
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11:02 A +llJaaD&#Street Address ;ANNA DAVISStreet Address  Downy Birch RdCharlotte, NC. 28227PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL ASSETS.Experienced Management Professional known for adding value to operations, skills Include:MS Office Results Driven Customer Service LeadershipGood Communication Medical Billing CodingPROFESSIONAL EXPERIENCEPiedmont Airlines2021- PRESENT Ramp Manger/ Reports Manager Ramp Agent 2020-2021Hyatt Hotel 2018-2020* Supervise Front Desk, Train new Front Desk Personnel, Help with end of night, start of day procedures, Assist with Breakfast setup, Bartend and prepare for luncheon when needPeak Resources 2017-2018Reception, Admission Assistant Train new personnelUtilize Matrix, CMC (Cerner), NOVANT (EPIC) Carolina Medical Lab, VOHRA wound Physicians Portal for dailyoperations in Medical Records.Qualitative Quantitative analysis of Medical RecordsBiglots 2015-2019Customer Service, Fumiture Counts and OrdersFurniture SupervisorUNITED SUPPORT SERVICES ReceptionReception Coordinate officeCoordinate office operations operationsMedisoftSyracuse Community Health CenterPatient RegistrarMedical AssistantACA Navigator (Obama Care)Store Manager, Family Dollar, Syracuse, NY 2007-2010Coordinate inventory control, receiving; merchandising (plan-a-gram) and store maintenance.Highest sales growth in region; store was chosen as a model store for district.Led store to rank in top 100 locations from a national region.Reduce shrinkage by $50,000+/ year in 3 stores.Manage store level operations, including hiring, training, scheduling, and evaluationHandle budget planning and tracking, accounting and payrollEDUCATIONSUNY Educational Opportunity Center, Syracuse, NYCertificate in Peer Support08/2014Medical Secretary Program 09/2011Computer Software Training 01/2011College Preparation Program2007

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