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Minnetonka, MN EMAIL AVAILABLE PHONE NUMBER AVAILABLEPROFILE: Energetic and knowledgeable individual with a keen interest in developing and growing sales. Demonstrated success in sales and marketing. Desire to use sales skills and experience to develop and enhance relationships with customers.KEY SKILLS Demonstrated ability to engage with customers and direct salesAbility to de-escalate frustrated customers Learn quickly and process what is required to consistently provide a high level of performance  Proven ability to work with internal and external stakeholders Communicate effectively both in writing and verballyOctagon Tire April 15th - PresentOutbound SalesCold call database of trucking companies through HubSpot CRMBuild customer base for new tire orders and resupplyComcast/Xfinity Jan 2019 - April 2024Customer Agent Tier 1 billing and tech support Work with sales team to achieve and maintain sales goals and achieve positive customer experience.  Customer retention Continual training for team improvementIndigenousERG <IndigenousERG@Comcast.com>Edina Realty Jun 2019 - PresentMN Resident Real Estate SalespersonLicense Number: 40638298Aerotek Feb 2018 - Dec 2018Contact TemporaryGeneral Equipment FargoDriasi, ChanhassenPartsLogistics.com May 2009 - Feb 2018General ManagerCustomer support/Tier 1 tech support Directly work with sales teams to achieve and maintain sales goals Manage daily operations for A/P, A/R Maintain processes for training and team improvement Directly work with multiple teams to exchange accurate and timely material to deliver more personalized solutions for our clientsSales June 2003 - April 2009 Achieved 3 all time high sales goals for the company Worked directly with various government entities for recurring annual growthEmerald Air Express, Inc 2000  May 2003Sales & Customer Service for Charter Airline Marketing assistant Airline ticket sales and Customer service Ticket Counter Ft. Lauderdale Airport Food Management and Weights and BalancesSalesforce (Client Relationship Management Software)SalesGenius email marketing appGoldmine (Client Relationship Management Software)HubSpot CRMWindows & MS Office  Excel, Word, Outlook, AccessGoogle Docs and SpreadsheetsCSG - Customer Relationship ManagementEDUCATION: Hennepin Community College  Minneapolis, MN Gold Coast Realty School - MIami, FL Business Administration Dale Carnegie Courses: Ed-Bailly  Fargo, ND Effective Communications; Human Relations/Skills For Success How to Succeed in Business Development Customer Service Matters Motivational Leadership Kaplan Real Estate School Real Estate Salesperson Courses I, II, III /State and National exam passed.ReferencesCodi NowackiOperations - EcommerceBorder States ElectricFargo, ND 58102PHONE NUMBER AVAILABLEEMAIL AVAILABLE*Amanda DreesFargo, ND 58103PHONE NUMBER AVAILABLEFargo, ND 58103*