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Click here or scroll down to respond to this candidateCandidate's Name
Hixson, TN 37343 PHONE NUMBER AVAILABLE EMAIL AVAILABLE WWW: Bold ProfileProfessional SummaryProven Collection Manager at Leland Scott and Associates, adept in credit analysis and fostering client relationships, significantly enhanced recovery rates and streamlined processes. With a blend of analytical thinking and effective communication, I excel in driving financial performance and team collaboration, achieving a culture of continuous improvement and professionalism. SkillsRisk Assessment CapabilitiesProfessionalism and IntegrityTime management masteryCredit Analysis ProficiencyDebt recovery expertiseConflict resolution techniquesGoal Oriented ApproachLegal Compliance AwarenessData Analysis CompetencePerformance metrics evaluationFinancial Reporting KnowledgePortfolio Monitoring AbilitiesPatience and PersistenceData entry proficiencyClient ConfidentialityWilling to LearnTeamwork and CollaborationCustomer ServiceProblem-SolvingTime ManagementAttention to DetailProblem-solving abilitiesMultitaskingMultitasking AbilitiesGoal SettingRisk AssessmentProfessionalismStaff ManagementInterpersonal CommunicationStaff TrainingCash Flow ManagementBusiness Relationship ManagementTime management abilitiesContinuous ImprovementAdaptabilityWritten CommunicationWork PlanningQuality AssuranceAccounting managementProcess ImplementationWorkflow CoordinationData AnalysisSales professionalFinancial ReportingRisk ManagementInternal Controls and Reporting SystemsProfessional DemeanorProblem-solving aptitudeReliabilityExcellent CommunicationCritical ThinkingOrganizational SkillsTeam CollaborationActive ListeningEffective CommunicationAdaptability and FlexibilityDecision-MakingTeam Building LeadershipPlanning and coordinationRelationship BuildingRelationship building and managementPrioritizing and PlanningCustomer relationship developmentCash handling expertiseProactive and FocusedTeam buildingTask PrioritizationFinancial analysis and reportingSelf MotivationInterpersonal SkillsClient Relationship ManagementAnalytical ThinkingRecruitment and hiringKnow Your CustomerBudget PlanningSales SupportCommunity NetworkingProficient in Software ProgramFraud preventionRisk AnalysisLoan ProcessingHuman resources knowledgeOperational ReportingRisk MitigationWord ProcessingFinancial ManagementBusiness development expertiseBusiness DevelopmentAsset ControlCredit Approval and DenialEmployee Training OversightStrategy DevelopmentRevenue GenerationBudget ForecastingCollections ActionsTyping and 10-Key EntryStaff Recruitment and HiringHuman ResourcesAnalytical SkillsAsset ProtectionWork HistoryCollection ManagerLeland Scott and Associates Mansfield Tx.Reduced delinquency rates through vigilant monitoring and proactive communication with clients. Worked closely with legal counsel to pursue necessary actions against non-compliant debtors, ensuring company interests were protected at all times. Facilitated cross-functional initiatives aimed at improving internal communication between collections, sales, and finance departments.Streamlined the collections process, reducing time spent on manual tasks and increasing overall productivity.Actively participated in industry conferences and workshops to stay current on best practices in debt collection management techniques.Increased recovery rate by consistently meeting and exceeding targets set by management. Promoted a culture of continuous improvement within the collections department by regularly soliciting feedback from team members and implementing changes based on their recommendations.Managed a diverse portfolio of accounts, ensuring timely collections and minimizing losses. Established clear performance expectations for collections staff members, fostering an environment focused on accountability and results-driven action plans. Improved customer relationships through effective negotiation and conflict resolution techniques. Assisted in the development of training materials for newly hired collections representatives, improving departmental performance metrics.Leveraged advanced data analysis tools to identify trends in payment behavior, enabling informed decision-making for future collections efforts.Served as a trusted advisor to executive leadership on matters related to collections and account management, providing valuable insights and guidance. Enhanced collection efficiency by implementing effective strategies and streamlining processes. Collaborated with sales teams to develop comprehensive credit policies for new clients. Maintained accurate records of all collection activities, providing transparency to stakeholders and senior management.Implemented process improvements that increased team morale while maintaining a high level of professionalism within the department.Developed customized payment plans for customers struggling with outstanding debts, promoting long-term financial stability while recovering funds owed. Negotiated settlements with customers experiencing financial difficulty, preventing potential litigation costs and preserving client relationships. Conducted regular account reviews to identify high-risk clients and adjust collection strategies accordingly.Collaborated on collection and dispute resolution issues. Identified and discussed with management opportunities for improvements to procedures and internal controls.Responded to requests for new or increased open account credit limits. Monitored accounts receivable aging and worked with various areas to address business needs. Prepared accounts receivable-related journal entries for accounting month-end close. Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.Complied with established internal controls and policies. Developed strategic plans for day-to-day financial operations. Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports. Established internal audit procedures to validate and improve accuracy of financial reporting. Prepared internal and regulatory financial reports, balance sheets and income statements. Analyzed business processes to identify cost savings and operational efficiencies. Performed banking, business administration and financial tasks to guarantee five-star service for clients.Utilized financial software to prepare consolidated financial statements. Improved overall financial reporting by streamlining control processes and reporting structures. Supported financial director with special projects and additional job duties. Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.Established and checked coding procedures, monitored reports and updated internal files. Evaluated and negotiated contracts to procure favorable financial terms. Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.Created financial dashboards to provide insights into key performance indicators. Designed and maintained financial models to identify and measure risks. Conducted financial due diligence on potential investments and acquisitions. Collaborated with C-level executives and stakeholders to develop long-term financial plans. Created and managed financial models to evaluate corporate investments and acquisitions. HVAC Technician, 07/1974 to CurrentBraeburn Dewitt Mechanical Contractor Houston, TX Performed troubleshooting on HVAC systems to determine root cause of issues. Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.Repaired and replaced motors, bearings and belts.Worked overtime, holidays and weekends to accommodate company needs. Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.Filled out detailed work orders for each job completed. Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers. Traveled to job sites for both scheduled and emergency appointments. Truck Driver, 07/2019 to 04/2021Power Vision Transportation Chattanooga, TNOperated with safety and skill to avoid accidents and delays. Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.Maintained daily, legible DOT log book and submitted corresponding documents. Inspected trucks for malfunctions and reported vehicles to management for corrective action. Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.Utilized GPS and other navigation tools to plan routes and stay on schedule. Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.Dropped and hooked trailers and changed configuration of equipment. Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed. Maximized load safety by balancing, securing, and weighing products. Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times. Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.Improved on-time delivery rates by effectively planning and executing efficient driving routes. Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.Obtained necessary permits and licenses to operate various commercial vehicles legally. Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.Verified contents of inventory loads against Bills of Lading. Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs. Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.Collaborated with team members to streamline processes and improve overall efficiency. Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns. Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.Inspected load security and checked for damages.Documented mileage, deliveries, pickups, customer issues and damages. Fastened chains, straps, covers, and binders to secure load during transit. Completed routine maintenance on truck to keep in working order. Completed preventive maintenance checks and basic repairs to vehicles. Determined quickest and safest routes for delivery by using effective planning and organizational skills.Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.Checked shipping papers to determine nature of load and checked for presence of hazardous materials.Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets. Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.Coordinated efficient routes for optimal delivery scheduling and maximum daily performance. Removed and unloaded packages from Type trucks for customer deliveries, using extreme care to avoid damage to goods.Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.Secured vehicle to tow truck and checked all attachments for safe operation. Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.Answered roadside assistance calls for tows and other vehicle support. EducationHvac: HVAC Installation And RepairRobert E Lee - Houston, TXCarrier Tech 1 and 2Certified Hazmat Driver Per DOT: Transportation Management International Trucking - Weatherford, TXCertificationsCdl |
