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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILEWell-rounded professional with 8+ years of customer service experience, able to provide timely and accurate data to ensure reimbursement for patient services. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and assure patient privacy.Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate.Effective problem-solver and decision-maker, able to assess situations and identify solutions.Attention to detail needed to maintain high levels of accuracy.Provide customer service in a professional, timely, and efficient manner.Microsoft Office Applications Word, Excel, and PowerPoint Type 30 WPM.KEY QUALIFICATIONSInsurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04) Front Office OperationsMedical Office Procedures Scheduling Medical Terminology Anatomy & Physiology HIPAA ComplianceElectronic Health Records (EHR) Electronic Medical Records (EMR)Medical Coding (ICD-10-CM HCPCS CPT) Medical Billing Accounts Receivable CollectionsCo-Pay Deductibles Co-Insurance EOBs Revenue Cycle Management Posting Payments Workers CompensationGovernment (Medicare & Medicaid) Third Party Payers Managed Care (HMO, PPO, and POS)EDUCATIONUltimate Medical Academy Associate of Science Degree Medical Billing and Coding, 2024WORK EXPERIENCEUltimate Medical Academy Summerville, SC 11/2022 03/2024Full Time StudentRemained self-directed, motivated, and accountable for personal actions.Came prepared for class and completed assignments on time.Navigated new technology, utilized available resources, and set realistic expectations.Sodexo Gaithersburg, MD 02/2020 11/2022Cafeteria AssociateGreeted customers, answered questions, and sold and upsold menu items and specials.Performed skilled tasks necessary for the preparation and serving of meals.Met standards of local, state, and federal health and safety regulations.Established priority order of tasks necessary to complete an assignment.Aramark Campus, LLC Philadelphia, PA 06/2018 02/2020Cashier / Customer ServiceTrained new hires, offered fast and friendly service, operated cash register, scanned merchandise, accepted payments, and maintained the overall appearance and cleanliness of work area.Worked as part of a team and interacted with diverse customers and staff members.Accounted for cash drawer at end of shift.Followed policies as they related to customer confidentiality.City of Charleston Recreation Department Charleston, SC 10/2016 06/2018Teacher Aide / AssistantAssisted the classroom teacher in the general supervision and management of the children and the implementation of the daily program.Maintained a nurturing environment, worked as a team to ensure high quality programs, and kept accurate records.Remained sensitive to the needs of others and related well with children and co-workers.Hannibals Kitchen Charleston, SC 07/2012 10/2016Hostess / Cashier / Customer ServiceServed a major role in establishing the atmosphere for the guests.Took orders and delivered food and beverage items quickly and efficiently in a fast-paced environment.Courteously greeted patrons and directed them to their tables, and ensured surroundings were inviting by making certain front area was clean, neat, and organized.Accepted payments and managed flow of customers to ensure servers were able to provide high quality service.Worked effectively in a team-oriented environment. |
