| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
PLAINFIELD, NEW JERSEY PHONE NUMBER AVAILABLEEMAIL AVAILABLEPatient and customer satisfaction oriented, office support, and result-oriented with experience providing office efficiency and patient/customer care while maintaining the vision and goals.SKILLSCustomer/ Patient ServiceAbility to work in a fast-paced environmentTime ManagementProject ManagementExcellent Verbal and Written CommunicationMicrosoft Office Word, Excel, PowerPointICD 10EDUCATIONBERKELEY COLLEGE, WOODLAND PARK, NJBachelor of Business Administration, Dec 2020Major: Health Services ManagementCoursework includes Ethical & Legal Aspects of Health, Fundamentals of Accounting for Managers, Medical Terminology, Health Services Management I, Health Services FinanceCITTONE INSTITUTE, EDISON, NJSep 2000-May 2001WORK EXPERIENCERWJBARNABAS HEALTHScheduling Coordinator, Nov. 2019-PresentScheduling of hospital and physician services for all RWJBH sites, pre-registration/registration, pre-admission/admission, insurance verification, referral coordination, pre certification, screening for financial counseling, eligibility determination, and pre-service communication and collection of any required deductibles or co-insurancesObtains and verifies insurance/payment sourceSeeks necessary referral/authorization and coverage extensions as requiredAssists with identification/resolution of insurance issuesSupports multiple patient and payer types to ensure billing procedures are followedResponsible for coordinating activities and communicating with physician offices, service sites and ancillary departmentsCONDUENTPatient Access Specialist, Oct. 2018-Nov. 2019Enroll patients in patient assistance programVerify patient enrollment forms and prescriptionsFill patient prescriptionsCorrespond with patient and health care providerLORD AND TAYLOR, BRIDGEWATER, NJSales Associate, April 2017 June 2018Assess customers needs and provide assistance and information on product featuresRemain knowledgeable on products offered and discuss available optionFollow and achieve departments sales goals on a monthly, quarterly and yearly basisDR. LEONARDS HEALTHCARE CORPORATION, EDISON, NJCustomer Service Representative, Jan 2014 May 2014Conferred with customers by telephone or in person to provide information about products or services, processed or entered orders, cancelled accounts, or obtained details of complaints.Obtained records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Ensured that appropriate changes were made to resolve customers' problems.Determined charges for services requested, collect deposits or payments, or arranged for billing.MAITA HOME IMPROVEMENT, NORTH PLAINFIELD, NJOffice Clerk, Apr 2013 Nov 2013Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer.Maintained and operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.Obtained building permits from town where being serviced.PLEXON INC., UNION, NJOrder Entry Specialist, Mar 2011 Jan 2012Compared data with source documents, or re-enter data in verification format to detect errors.Read source documents such as canceled checks, sales reports, or bills, and entered data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners.Handled customer concerns and placed orders. |
