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Candidate's Name
Essex, MD Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE Caring and Supportive Attitude Great Communication and Customer Service Skills High Level of Professionalism Ability to Prioritize Strong Decision-Making skillsWork ExperienceFullfillment AssociateAmazon Warehouse DCA1-Sparrows Point, MDJuly 2023 to Present Operate in fast paced environment Prepare and pack customer orders with speed and accuracy Use scanners to read car codes on products Carefully inspect products to ensure they meet quality requirements Work alongside roboticsCustomer Service (Temp Contract)Symphony Placements-Cockeysville, MDAugust 2022 to June 2023 Provide exceptional customer service to Maryland Department of Human Service's customers High volume of inbound calls relaying information from caseworkers to customers Resolve customers complaints and problems while maintaining professionalism Assist customers with Medicaid and Medicare benefits Office AdministratorMend Acupuncture-Baltimore, MDJuly 2022 to June 2023 Work in fast paced environment Check patients in Check emails/voicemails Assist Acupuncturist Insurance verification Filing/organizingRadiology SchedulerRadNet/Lenox Hill Radiology-Baltimore, MDMarch 2021 to June 2022 Work in fast paced entertainment taking high volume calls Schedule New York region radiology exams Check and correspond via email in a timely manner Use of RISK Bill coding skills to ensure accurate and timely billing to customers. Insurance verification Communicate professionally with internal and external partners ICD-10 CodingSales Associate LeadBoscov's Department Store-Nottingham, MDSeptember 2019 to October 2020 Successfully completed all open and closing activities in an accurate and timely matter Help foster a team environment by assisting other departments as needed Provide superior customer service Sell credit cards at an exceeding levelCaesars Rewards RepresentativeHorseshoe Casino-Baltimore, MDSeptember 2018 to July 2019 Encourage adults to have fun! Collaborate by assisting coworkers as needed Sell VISA's at an exceeding level Manage guest transactions and accounts while providing superior customer service using companys products, tools, and content management systemKey HolderLinseys Jewelry and Accessories-Catonsville, MDMarch 2014 to April 2018 Provided superior customer service to store patrons Facilitated and increased sales of merchandise while maintaining inventory supply. Opened and closed store in a timely matter Maintained strong product knowledge in order to help customers with purchases. EducationCertification in PhlebotomyAmerican Academy of Phlebotomy Technicians - Baltimore, MD 2015DiplomaWoodlawn High School - Woodlawn, MD2014Skills Fashion retail (5 years) Blood Draws Microsoft Office Phone etiquette Administrative Work Phlebotomy Medical Terminology vitals Transcription Skills Sewing (4 years) Patient Care Injection Administering Customer Service Debits & credits Customer support Databases Typing Data entry Microsoft Excel Organizational skills Microsoft Word Computer skills Medical office experience Front desk Medical receptionist Vital signs Patient care ICD coding Insurance Verification Medical scheduling CPT CodingLinkshttps://canvasrebel.com/meet-Candidate's Name /?fbclid=PAAaYy6sdnq2qK6ER7wa_bl11BWXz-21vqzTKDXXRHYVSGxlpXq5neQP80odc https://voyagebaltimore.com/interview/life-work-with-Candidate's Name -of-baltimore/? fbclid=IwAR2PJ9mmXcJnM8FnR8s2f7ROsICybTttz7vSa-wA56yrOQluZAlsErDTovY Certifications and LicensesFirst Aid CertificationCPR Certification