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Title Call Center Technical Support
Target Location US-MS-Amory
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Phone Available with paid plan
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Candidate's Name
Street Address  maple street Amory Ms EMAIL AVAILABLE/PHONE NUMBER AVAILABLEOBJECTIVEMy mission in life is to be a productive member of society, while working for a company where I can have a career not just a job. Applying my skills while also being a team player learning new products and also ways of new work places. Life throws you many things its my Do diligence to learn from each one starting in a position where you could grow or coming on as a positive person to teach.EXPERIENCEJob: Apple care (3rd) party call center Position: tier 2 repDuties: Taking inbound and outbound calls, doing technical support over the phone, or watches printers telephones and tablets. Also assisting with billing as well.Date: December 2010- September 2016 Reason for leaving: company lost contractJob: Sunrise living facility Where: Brentwood Tennessee Position: Care managementDuties: Taking care of about 30 residence this consist of playing games with them walking with them building skilled management Sometimes changing them feeding them discussing with the family about their up keepDate: November 2016- April 2020Reason for leaving: Covid started and I took time offJob: QTC medical servicesDuties: inbound and outbound call center making calls for veterans for the disability due to being in the war and being discharged or non-active duty claims department for their Social Security benefits.Dates: May 2021-2024Ive worked many caregiving jobs since the age of 18, I have experience in Hoyer lift, gator belt, I have experience with type 2 and 1 diabetes, I have medical training and CPR and first aid, I have experience with Alzheimers, and also burn victims as well I know how to take care of bed ridden, loved ones also individuals with mental, emotional or physical disabilities. Ive worked in care facilities where Ive had to take the lead in timesheets as well as scheduling, care plans, as well as inventory of supplies. assisted with family issues with transitioning into hospice. Ive also worked in hospice. I have also taken classes on affective communication, making it where there is a smooth transition between shifts families and residence.SKILLSI have wonderful skills with working with people Im a good problem solver and I listen well Im able to follow directions so I wont have to loop around and be in the situation so long. I am a peoples person that loves communicating.Wonderful at following directions but I no how to lead a team as well.AWARDS AND ACKNOWLEDGEMENTS-president of sisters against the struggle; non profit organization that is set up to help the less fortunate women with mental health issues or any strong holds they have re entering Society after domestic abuse incarceration or mental facilityCertificate: Team building management, Building a better you, effective communication Course 1and 2

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