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Title Customer Service Sales Representative
Target Location US-CT-Trumbull
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Brookfield, CT Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjectiveTo secure a full-time position where I can leverage my extensive office skills, customer service experience, and expertise in business regulations to contribute to organizational success.Summary: Highly motivated professional with 12 years of entrepreneurial and management experience. Demonstrated ability to build and maintain strong relationships with clients and colleagues, both independently and within team settings. Proficient in problem-solving and team-building, with a solid background in navigating business regulations and enhancing operational efficiency.ExperienceCustomer Service and Sales RepresentativeNordex March 2024  PresentGenerate and manage sales quotes to facilitate customer purchases and ensure accurate pricing.Assist customers with inquiries, providing prompt and effective solutions to their questions and concerns.Create and process sales orders, work orders, and purchase orders to ensure smooth order fulfillment and inventory management.Purchase inventory to meet the demands of sales orders and maintain optimal stock levels.Handle multi-departmental phone calls, addressing various inquiries and routing calls as necessary.Perform order entries and updates to maintain accurate and up-to-date records.Work with two ERP systems to manage data and streamline operations.Product Coordinator and Inventory SpecialistPMC-STS Engineering July 2022  January 2024Coordinated DMA product line logistics, managing the flow of products from overseas to customers with attention to accuracy and timeliness.Maintained inventory using both physical counts and the Shop Repair software system to ensure stock levels were optimal and accurate.Managed incoming and outgoing RMAs, prioritizing and making judgment calls to streamline the return and repair process.Supported the Sales department by creating spreadsheets and assisting with various projects to enhance sales operations.Provided sales quotes to customers, facilitating informed purchasing decisions.Oversaw shipping and receiving operations, including creating shipping labels, tracking shipments, and managing logistics for both domestic and international orders.Delivered customer service support, including generating purchase orders, order acknowledgements, Certificates of Compliance (CoC), and other shipping documentation.Candidate's Name
Brookfield, CT 06804 PHONE NUMBER AVAILABLE EMAIL AVAILABLEInsurance Eligibility SpecialistMarie Nugent Personnel Services CT Eye Consultants September 2020  July 2022Managed insurance eligibility records for 270-400 patients daily, utilizing NextGen Medical Software to ensure accuracy and compliance.Contacted patients to verify and update their insurance information, maintaining current and accurate records.Assisted the medical billing department with various tasks, contributing to efficient billing processes and resolution of issues.Handled accounts receivable tasks, including posting insurance payments and reconciling accounts.Provided customer service support, addressing patient inquiries and resolving insurance-related issues.Bookkeeper and Manager of OperationsAll Aboard Train Depot November 2014  March 2020Managed general accounting duties including maintaining financial records, processing daily receipts and transactions, and handling payroll and taxes.Supervised, interviewed, and trained up to 5 employees, ensuring effective team management and operational efficiency.Utilized QuickBooks for all accounting functions, including financial reporting and transaction management.Implemented a Point of Sale (POS) system to enhance sales tracking and inventory control, improving operational accuracy and efficiency.Oversaw sales and customer service, providing exceptional support and addressing customer inquiries to enhance satisfaction and drive revenue.Handled purchasing and inventory control, ensuring stock levels met demand and managing supplier relationships.Business OwnerA Muddy Paw Pet Salon October 2007  December 2013Managed all day-to-day operations of the salon, ensuring compliance with business regulations and maintaining high standards of service.Provided organizational leadership and set the business vision to achieve sales, profit, and revenue goals.Hired, trained, and supervised all employees, fostering a motivated and effective team.Utilized QuickBooks for comprehensive accounting, including financial reporting, budgeting, and transaction management.Reconciled daily sales, returns, and financial transactions, prepared bank deposits, and maintained accurate financial records.Candidate's Name
Brookfield, CT 06804 PHONE NUMBER AVAILABLE EMAIL AVAILABLESkills & AbilitiesBusiness operations Inventory Purchasing Microsoft Office MultitaskingPayroll/AR/AP Customer relation QuickBooks Pro Invoicing Taxes (State and Federal) Supervision and Training Interpersonal and communicationEducationAssociate of Science degree Mountain State UniversityMajor: Aviation TechnologyCommercial Airline PilotGround and Flight InstructorMaster Pet Grooming Certificate CT School of dog groomingCertificate in Dog grooming

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