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Name Available: Register for Free
Title Customer Service Social Media
Target Location US-FL-St. Petersburg
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name , FL 33705PHONE NUMBER AVAILABLEEMAIL AVAILABLEISABELLA JENKINSHOSPITALITY AND SALES PROFESSIONALPROFESSIONAL SUMMARY AND SKILLSResults-driven bartender and server with a strong background in mixology, liquor sales, and a proven track record of delivering exceptional customer service in upscale, fast-paced environments. Possessing a keen eye for detail, I am adept at crafting innovative and visually appealing cocktails while maintaining a welcoming atmosphere for patrons. Complementing my role as a skilled bartender, I have cultivated valuable sales, management and administrative skills through concurrent positions throughout my career. With this I bring organizational and leadership skills as well as effective communication to the table. Demonstrated ability to manage inventory, handle cash transactions accurately, and ensure compliance with all relevant regulations. Proactive in anticipating customer needs and consistently exceeding expectations.EXPERIENCEBig Hat Spirits, Austin, TexasSales Rep/Brand Ambassador/Social Media ManagerJanuary, 2022 - July, 2024 Develop and maintain strong relationships with key accounts in the assigned market to drive sales growth for Big Hat Spirits. Identify potential business opportunities and develop strategies to penetrate new markets and increase sales. Identify potential opportunities for partnerships and collaborations with local businesses, events, and organizations to increase brand visibility and generate new sales leads for Big Hat Spirits. Conduct regular market research and analysis to identify consumer trends, competitor activity, and new opportunities for the company. Regularly film, edit and post content on social media to increase brand visibility and increase engagement online.Poodies Hilltop Roadhouse, Spicewood, TexasBartender/Bar ManagerAugust, 2021 - December, 2023 Creating unique and innovative drink recipes to attract customers and set the bar apart from competitors. Ensuring exceptional customer service by engaging with customers, anticipating their needs, and providing personalized recommendations and experiences. Managing and ordering inventory to ensure the bar is well stocked and can meet customer demand. Oversight of employees ensuring everyone is managing their time and duties efficiently and effectively. Handling cash and credit payments, going over end of day reports, and handling payroll.Hudsons Hill Country Fine Dining, Austin, TexasBartender/Server/Hourly ManagerSEPTEMBER 2019 - AUGUST 2021 Crafting unique cocktails that pair well with each course to ensure guests enjoy every aspect of their experience. Offering exceptional and efficiently-timed table service to ensure each course and drink pairing is delivered and served with proper etiquette in accordance with the customers needs as well as the chefs and bartenders preparation pace. Offering detailed wine knowledge to guests. Assisting the general manager in developing and implementing programs for new bartenders and servers to ensure consistent service and quality standards. Ordering and managing inventory as well as payroll and staff scheduling. The Grove Wine Bar and Kitchen, Austin, TexasBartender/ServerAUGUST 2017 - AUGUST 2019 Provide exceptional table service and ensure an enjoyable dining experience for all guests. Develop and maintain a signature craft cocktail menu that showcases unique flavors and creative combinations. Educate guests about different types of wine and offer recommendations based on their preferences and selected menu items. Conduct wine tastings and educational sessions for guests to enhance their wine knowledge and provide a memorable experience. Curate a warm and welcoming atmosphere for guests, ensuring they feel relaxed and comfortable during their visit.EDUCATIONAustin Community College, Austin, Texas Associate's Degree JAN 2019 - MAY 2021CERTIFICATIONSServSafe Alcohol CertificationFood Handlers Certification

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