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Click here or scroll down to respond to this candidate Candidate's Name
Chicago, ILPHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective:
I am a motivated graduate seeking work experience that will help improve my communication and leadership skills.Education:Monroe College, New Rochelle, NYBachelor of Business Administration in Hospitality Management, received April 2023GPA: 3.42Associate of Applied Science in Culinary Arts, received April 2022Relevant Coursework: Intro to Entrepreneurship, Dining Room Management, Intro to Hospitality & Tourism Industry, Culinary Arts I Lab, Lodging Operations ManagementEXPERIENCE:
Forman Mills, Chicago, IL (April 2023 May 2024)FEM (Front End Manager) Oversee the front end, which includes the POS system and cashiers, the associates and service desk, the cash office functions, and the front desk's organization, cleanliness, and meticulous standards. The various aspects of the administrative and clerical store operations are directly under the control of the Frontend Manager, who reports to the Store Manager/ASM. Additionally, FEM is responsible for making sure that all team members adhere to, fully understand, and carry out company policies and procedures; increasing front-end effectiveness through the hiring of High Energy team members with the appropriate skill set and attitude; and managing customer complaints to guarantee our customers have the best possible shopping experience.Pop In Play Space & Caf - Larchmont, NY (December 2022 April 2023)Staff Member
Catering to the parents and the caretakers by making sure they have a good experience and feel safe having their child at the center.
Provide quality service through seamless check in, check out, cleanliness, engaging in play with their children, etc.
Friendly service but also making sure the community stays a safe and happy place for everyone through professional conduct and implementation of the center rules and registration.
Host children birthday events, provide good service, front desk management and making sure everyone has a good experienceWing stop - Port Chester, NY (October 2022 December 2022)Cashier Provide great customer service by making sure the guests are always satisfied when they leave. Go above and beyond to achieve customer satisfaction. Some responsibilities are to take orders, help with the back of the house, clean the front of the house.Dollar Tree, New Rochelle, NY (July 2021 April 2022)Cashier Provide exceptional customer service to guests
Create a welcoming environment by greeting customers Manage the register by processing transactions and handling returns Address customer questions about products, policies, and services
Assist with inflating balloons and maintaining an organized and clean check-out areaServerTaste of Chicago - Chicago, ILJuly 2019 to July 2019 Assisted with the distribution of food and drink orders to the guests Aim to WOW the customer by going above and beyond for the customer. Took orders and communicating great with the back of the houseVolunteer Activity:Simeon Career Academy, Chicago, IL (July 2016 - August 2016) Planted vegetables in the CTE Garden to promote healthy eating habits
Harvested the vegetables and prepared food items, including salad and salsaOrganization/clubs: National Honor Society, Simeon Career Academy, Chicago, IL (November 2017 - June 2020)Computer skills: Proficient in Microsoft Word, PowerPoint
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