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Click here or scroll down to respond to this candidateCandidate's Name
West Elgin, SC Street Address
PHONE NUMBER AVAILABLE - EMAIL AVAILABLE - WWW: Bold Profile PROFESSIONAL SUMMARYDriven Systems Administrator with 8 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration. I served my country in the field of Cyber Systems Operations directly involved with Information Systems in the US Air Force Intelligence Squadron. I am a Military Veteran with a Secret Security Clearance. Knowledgeable system administration professional current with latest trends and technical updates available. Known for effective software licensing management and SAAS subscriptions to meet budgets and reduce costs. Excellent track record of response to system problems and data management challenges. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. SKILLSWindows Server 2008, 2012, 2012R2, and 2016LinuxMac / Microsoft Windows (95, 98,XP, Vista)Windows 7, 8, 10, Vista BusinessEnterpriseVSphere ClientTrusted Thin ClientVeritas Backup ExcelMicrosoft Office (2003, 2007, 2010,2013, 2016)SharePoint 2016Data BackupNew Technology IntegrationIT best practice framework expertiseSIEMRemote AccessActive Directory ManagementWORK HISTORY01/2022 to 05/2024 System AdminVectrus KuwaitConfigured and managed WINS, DNS, and DHCP Servers Maintained network security and integrity by managing antivirus / security requirements by US Army standards and regulationsProcessed and routed SCCM trouble tickets decreasing workload by 35%. Implemented, developed and tested installation and update of file servers, print servers and application servers.Enhanced network security by implementing a multi-layered approach to Active Directory administration.Reduced downtime for users through proactive monitoring and maintenance of the Active Directory environment.Streamlined user account management by automating the onboarding and offboarding processes.01/2021 to 01/2022 System AdminGeneral Dynamics Shaw AFBMaintained all daily aspects of sever administration/VDI Works in a DoD mission-oriented environment centered on VDI/TTC servers and clientsResponsible for maintaining both hardware and software for VDI/TTC weapons systemsEnsure issue resolution for customers on unclassified networks in a Windows 10 and Virtual Desktop Infrastructure (VDI) environment Activates, deletes, and modifies workstation and user accounts for end users. 01/2020 to 01/2021 System AdminDepartment of Veterans Affairs Columbia, MOMaintained all daily aspects of sever administration Works in DoD mission-oriented environment centered on mission availability and quick response to customer reported issues while following all DoD, and DISA policies and instructionsResponsible for maintaining both hardware and software in complex computing environmentEnsure issue resolution for customers on unclassified networks in Windows 10 and Virtual Desktop Infrastructure (VDI) environment Activates, deletes, and modifies workstation and user accounts for end users. 01/2019 to 01/2020 System AdminVectrus Jalalabad, AfghanistanMaintained all daily aspects of sever administration Managed Microsoft 2012 ADConfigured and managed WINS, DNS, and DHCPPerformed daily administration of Exchange 200x servers Provided Outlook Web AccessResponsible for operation of VERITAS Backup Exec to conduct file server Backup and RestoresMaintained Systems Availability and perform regular maintenance on equipmentMaintained network security and integrity by managing antivirus / security requirements by US Army standards and regulationsConfigured local Network printer, workstations/ Running ACAS scans to keep systems within regulations.01/2017 to 01/2019 Helpdesk AdministratorAPEX/S-4 INC Peterson AFBDemonstrated the ability to multitask between customer emails, phone calls, and unresolved ticket requestProvided training to incoming employees on BMC Remedy ticketing system Provided VoIP operations, setup and proceduresProvided Hardware/Software and system installsManaged ticket queue to ensure SLA metrics were met or exceeded. 01/2011 to 01/2016 Security- Pass & ID SpecialistUNITED STATES AIR FORCE VariousPossess extensive experience with Active directory and system infrastructure Effectively planned, installed, configured, and optimized over 100 software/ 15 serversSupervised team of 17 personnel charged with performing security operations in high-stress environments; coordinated training, resource allocation, and manpower schedulingProcessed and routed SCCM trouble tickets decreasing workload by 30%. EDUCATIONExpected in 01/2026 Bachelor of Science: Cloud Computing Western Govern University - N/a01/2016 Associate of Applied ScienceCommunity College of The Air Force - VariousCERTIFICATIONSComp-TIA (CASP+)DISA ACASEMASSComp-TIA Security+ CEMCSE: Windows Server 2016MCSA: Windows Server 2016Microsoft: Windows 10CWNA Certified Wireless NetworkCWSP- Certified Wireless SecurityLinux +CLEARANCEActive Secret Security ClearanceAWARDSAir Force Achievement MedalArmy Commendation MedalOutstanding Unit Award |
