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PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFILE:Dedicated, customer-focused administrative professional offering significantExperience in self-directed positions requiring effective support, secretarial, and administrative abilities. Proven interpersonal, communications and multitasking skills. Adaptable team player recognized for willingness to learn and teach newly acquired skills.SUMMARY OF QUALIFICATIONS:Efficiently organizing personal schedules, managing files and storage, handling phone calls and reception duties, coordinating equipment repair and maintenance, and overseeing small claims and collections. Serving as a bridge between the owner and customers, supervisors, and team leads by ensuring timely completion of tasks and providing support to different departments in maintaining their schedules. Concluding reports, aiding in the training of new employees, processing mail, managing attendance, handling deposits, dispatching couriers, managing accounts payable and receivable, and overseeing scheduling and human resources.Handled administrative tasks such as drafting reports, processing small claims, managing collections, creating spreadsheets, writing correspondence, and facilitating communication between field service managers and technicians both independently and through my supervisor. Demonstrate expertise in utilizing multiline phone systems, copiers, printers, fax machines, computers, customer service, and software such as call potential, MS Office Suite, Excel, and Word..PROFESSIONAL EXPERIENCE:Customer Servce Represtative (2022-present)Conflict resulotionPayment processingEnsuring the safety, hospitality, and comprehension of tenants and prospective tenants.Possessing exceptional organizational skills, adept at managing multiple tasks simultaneously.Washington Partners LLCAssistant Manager (2020-2022)Making sure tenant and potential tenants feel safe, welcome and understood.Keeping property and surroundings free of debrisHigh skilled in SITELINK and word. Proficient in. excel.Highly organized, able to deal with multi tasks.North West Self StorageCertified Merchandising Specialist (2002 2020)Mosaic Sales Solutions, SAS retail, TNG, Mondelez International, Driveline and Instore GroupBusiness owner (1996  2007)Advanced Cleaning ServicesEDUCATION:Degree in Paralegal/Legal Assistant Business Management Degree