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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address Jollyville RdAustin, Texas Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective Experienced Software Quality Assurance Tester with 15 years experience in manual detecting testing and resolving software defects. Skilled in various program testing techniques and current QA methodologies looking for a similar position.Education Graduate from Southwest Texas State University with a BBA. In Marketing Courses Include Marketing Statistics, Management, Research, and Techniques, and Promotional Strategy.Professional Experience2015-Present Community Care Austin, TexasSenior Phone RepresentativeResponsible for the incoming calls of 18 different clinics using Epic software.Enrolling Patients in the proper clinics using the Epic SystemRequesting medication from providersProviding, patient communications supportReporting data duplication and facilitating the integration of duplicate records2000-2015 Charles Schwab/The 401k Company Austin, TexasSenior Quality Assurance SpecialistWriting software documentation to ensure technical accuracy, compliance, or completeness or to mitigate risks.Test and monitor end to end process performance to ensure efficient and defect free operationDevelop or specify standards, methods, or procedures to determine product qualityProvide feedback and recommendations to developers on usability and functionality.Document software defects and reporting defects to software developers.Technical SkillsWeb testing (Cold Fusion & HTML) Windows operating systemWriting Test Plans and reports Microsoft office |