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Title Customer Service Medical Assistant
Target Location US-TX-Dallas
Email Available with paid plan
Phone Available with paid plan
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Rowlett, Tx 75088PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARYReliable healthcare professionaloffers experience administeringmedications, collecting andprocessing lab specimens,scheduling appointments andupdating patient records. Provenability to remain organized andwork closely with physicians andnurses in a fast-pacedenvironment. Committed toproviding outstanding patient careand support to ensure patientsatisfaction.SKILLS Injection Administration Medical Records Management HIPAA Compliance Exam Room Preparation Diagnostic Evaluation Electronic Health Records Medical Terminology Specimen Collection Healthcare Procedures Patient Scheduling Wound care and irrigation Dictation and Transcription Complex Problem-Solving Preparing Summaries Injury Treatment Clinical and OperationalMaegan EwingEXPERIENCEJuly 2022 - July 2023Certified Medical Assistant Dermatology Skin Cancer and Surgery Center Mesquite, TxMay 2020 - May 2022Certified Medical Assistant Innovative Dermatology PLano, Tx January 2018 - April 2020Certified Medical Assistant Saman ENT Facial Plastic Surgery Plano, TxDemonstrated excellent communication skills when interacting with patients, families, and healthcare providersPerformed patient intake, including gathering detailed medical histories and vital signs Documented medical data in patient charts, facilitating accurate records Administered injections under the direction of a physician or nurse practitionerPrepared treatment rooms for examination of patients and sterilized medical instrumentsAssisted with in office procedures such as biopsies, ED & C, cosmetic proceduresCleaned treatment rooms and medical instruments, complying with infection control standards Documented visits using Electronic Medical Records system Stocked supplies and instruments for examination rooms. Demonstrated excellent communication skills when interacting with patients, families, and healthcare providers Performed patient intake and assisted in patient care procedures Triaged patients and performed vital checks for patient flow facilitation Helped prepare medical instruments and equipment Conducted pre-authorizations and referrals to meet third-party insurer requirements Obtained patient medical histories for inclusion in records Reviewed incoming documents such as lab reports and referral letters for accuracy Assisted with scheduling patient appointments and follow up visits Educated patients about their conditions and treatments Assisted with administering medications as directed by physicians Ordered lab tests based on physician instructions and tracked results accordinglyProvided patient education and post-visit care instructions to foster care continuumResponded to urgent calls from patients in need of medical assistance or advice outside of clinic hours.Performed general office duties, such as answering telephones, taking dictation, and completing insurance forms Assisted with administering medications as directed by physicians Judgement Telephonic Triage Venipuncture ExpertiseOrdered lab tests based on physician instructions and tracked results accordinglyProvided patient education and post-visit care instructions to foster care continuumResponded to urgent calls from patients in need of medical assistance or advice outside of clinic hours.EDUCATION AND TRAININGMay 2009Remington College, GarlandMedical AssistantBachelor of Science (B.S.) Clinical Psychology Candidate Abilene Christian University, Abilene, TX,USCERTIFICATIONS Nationally Registered Certified Medical Assistant RMA BLS CPR Certified Medical ScribeREFERENCESReferences available upon request

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