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Andrey Pankov Wheeling, IL 60090EMAIL AVAILABLEPHONE NUMBER AVAILABLESUMMARYIT professional with over 15 years of experience in Software Quality and Software Quality Assurance.Extensive knowledge of leading QA tools and methodologies including Agile, CMMI/TMMI, Kaizen, Six Sigma, RUP, XP and others.Strong expertise in all phases of SDLC and test management: defining requirements, planning testing process/strategy, coordinating QA team engagement and performance, executing tests, analyzing and reporting results.Extensive hands-on experience with HP ALM /Quality Center, JIRA, TFS, SharePoint & DevTrackPerformed process improvement and testing framework creation leveraging tools such as HP ALM / Quality Center (TestDirector), QuickTest Pro (QTP), LoadRunner, IBM Rational Suite (RTC), Selenium and Microsoft Team Foundation Server (TFS)Experience building or rebuilding/revamping QA departments utilizing formal QA methodologies, standards, best practices, processes and/or proceduresExtensive experience working on/with technical documentation/business & functional requirementsSolid knowledge/experience in different testing types, including but not limited to: regression, system integration (SIT), user acceptance (UAT), functional, automated, manual, smoke, localization, compatibility, E-2-E and exploratory testing.Professional background in finance, healthcare, insurance, PR and software development industriesStrong team-player with solid technical, analytical, personal and communication skillsExcellent organizational and information management skills with keen problem solving and troubleshooting abilitiesFocused, detail-oriented and able to meet deadlines in a fast-paced environmentExpert level of managing off-shore teams and tasks coordination to maximize efficiencyAbility to motivate people, instill accountability and achieve resultsReliable, resourceful, goal driven, and a fast learnerTECHNICAL SKILLSQuality Assurance Tools: HP ALM/Quality Center 10/11(admin), JIRA/Zephyr, HP Quick Test Pro(QTP), Mercury WinRunner(WR), HP LoadRunner(LR), Selenium and Rational SuitProgramming Languages: C/C++, SQL, XML, HTML, Java, JavaScript, Xcode, VB, .NET, ASP Database Management Systems: .NET, Active X, Sybase, ADO.NET, CSS, XSLT, Oracle, MS SQL Server, MS Access, Azure, Citrix, and REDCap.Operating Systems/Protocols: MS DOS, Windows, IOS, Android, AS400, Sun SolarisNetworking: TCP/IP, HTTP, FTP, SMTP, POP3, IMAP, TELNET, VMwareBrowsers: Internet Explorer, Edge, FireFox, Opera, Netscape, AOL, Safari, ChromeSoftware Development Tools: MS Visual Studio, JIRA, Team Foundation Server (TFS), InterDev, Eclipse and Visual Source SafePROFESSIONAL EXPERIENCENorthwestern University (MSS Fienberg Medical School), Chicago, IL 6/2014  PresentQA Team Lead (Sr. SW QA Specialist)The Department of Medical Social Sciences Informatics group excels in developing research software applications. Initially, I focused on transitioning the Assessment Center website to iPad apps. As mobile demands grew, our QA team shifted to testing new measures and mobile apps for iPhones and Android devices. We have developed over 15 apps targeting various mental, physical, and social health aspects for multilingual patients (10+ languages), utilizing CAT/IRT methodologies.Created QA framework by applying analytical and problem-solving skills to support testing process improvements, develop testing data/assets and contribute to test strategiesDesigned, developed and executed test plans and test cases, defect reports, and quality assurance summaries.Built test suites based on design specifications, requirements, wireframes in an agile environment based on sprint (1 week) planning and short release cycles (monthly).Prioritized & handled multiple projects with changing deadlines in a multi-task environmentIdentify and resolve software inconsistencies, ambiguities and defects during the design and implementation phase and perform root cause analysis.Data verification/analysis from CAT engine working based on IRT (Item Response Theory)Hands-on testing: mobile, WEB, regression, functional, system, automated scripts(Xcode), localization, Ad-Hoc, E2E, smoke, UAT, and hardware compatibilityBusiness Requirements analysis: on-going collaboration with PO, PMs, and scientistsBeing a single point of contact for overall progress, planning, coordination and delivery on assigned projects.Assure functional accuracy, quality, and adherence to regulatory, industry standards for ultimate customer satisfaction/User ExperienceCISION (PR software company), Chicago, IL 1/2007  2/2014QA Team Lead 5/2011  2/2014Analyzed and decomposed business/functional requirements to identify testable scenariosCreate test plans, test matrixes, test monitoring and test scheduling related paperworkLocal and off-shore QA teams coordination(20 people total)50% of the time involved in hands-on testing of web-based & mobile version(hardware and emulators, IOS/Android) of application, and data validation/verificationLeverage limited resources across projects based on their strength to maximize efficiencyWork as a liaison between QA team and other teams (Dev, DBA, infrastructure, business, and senior management group).Being QA representative in Agile environment at Scrums/Sprints/Tiger teams on multiple projects at the same timeSr. QA Analyst 3/2009  5/2011Responsible for QA team daily operations: localization, mobile, smoke, system, regression, functional, performance/load, end-to-end and UAT testing.Coordinated automated (HP LoadRunner, QTP) and manual testing of the entire QA team.Worked as HP Quality Center 10 administrator (assignments, reports), LR testing scope allocation, test case creation/review, reports delivery, regression test automation by QTP.Created workflow for QA team to use TFS; organized QA library at SharePoint and WikiQA Analyst II 1/2007  3/2009Worked with various technical documentation including BRDs, FRDs and mock-ups to provide QA team with test requirements and strategy to apply.Created entire web-application test plan, smoke test suite, regression test suite, and test cases for features/enhancements/bugs.Was in charge of writing and reviewing automated scripts for regression test suite using QTP. Was working on automated tests execution and results reporting.PREVIOUS EXPERIENCEBIO-LOGIC (Natus), Mundelein, IL 12/2006  1/2007Sr. Software Test Automation Engineer/AnalystSHURE Inc., Niles, IL 10/2005  11/2006Sr. Software Test Automation/QA EngineerEVENTINVENTORY.COM, Crystal Lake, IL 02/2005  10/2005QA AnalystCONCEPTLOAN INC., Deerfield, IL 05/2004  02/2005QA Automation EngineerINTERSOFT CORPORATION, Deerfield, IL 12/2003  04/2004QA AnalystDELL, Chicago, IL 10/2002  11/2003QA AnalystMISYS HEALTHCARE SYSTEMS, Atlanta, GA 04/2001  09/2002QA AnalystNational Academy Of Sciences, Minsk, Belarus 09/2000  02/2001Institute of Heat & Mass TransferProgrammer/AnalystECONT, Minsk, Belarus 03/2000  08/2000Software EngineerAGENDA, Minsk, Belarus 05/1998  02/2000Software TesterEDUCATION AND TRAININGJAVA, Selenium WebDriver (Java) 03/2014  06/2014Quick Test Professional (QTP) 11/2003  03/2004Performance Testing and Analysis w/LoadRunner 03/2001 - 07/2001Automated testing w/Mercury TestDirector and WinRunnerBelarus State Polytechnic Academy, Minsk, Belarus 09/1991 - 06/1996Master Degree, Engineering