| | | 20,000+ Fresh Resumes Monthly | |
|
|
| | Related Resumes Social Media Content Specialist Washington, DC Graphic Designer Social Media Vienna, VA writing, editing, social media, marketing, copywriting Rockville, MD Silver Spring Social Media Silver Spring, MD Talent Acquisition Social Media Rockville, MD Social Media Digital Marketing Silver Spring, MD Social Media Esl Teacher Manassas, VA |
|
Click here or scroll down to respond to this candidateCandidate's Name
Woodbridge, VA PHONE NUMBER AVAILABLE EMAIL AVAILABLEEDUCATIONNorthern Virginia Community College Woodbridge, VA Business Administration Some College August Street Address -PRESENT Woodbridge Senior High School Woodbridge, VAGeneral Studies High School Diploma Graduation Date: May 2019 WORK EXPERIENCEInova Burke, VAPatient Access Associate 2 February 2024 Present Performing registration activities for patients, such as ensuring they arrive with all required documentation and information Recognizes when a problem needs to be elevated for resolution and involves others in the problem-solving process when additional input is needed Communicated scheduling changes to patients, staff, physicians, and patient representatives in a timely and professional manner Delivers an acceptable volume f\of work with high levels of accuracy while improving inefficiencies and minimizing repetitive errors by revising current workflow procedures Applies knowledge of online payer vericiation systems to obtain and validare insurance information on a timely and accuate basisMount Vernon Internal Medicine Springfield, VAReceptionist/Insurance Referral Specialist February 2023 February 2024 Greeting and assisting patients in person and over the phone, providing a welcoming and professional atmosphere Handle administrative tasks such as filing, faxing, and mailing to support the efficient functioning of the office. Designed and maintained computerized record management systems for storing, processing, and generating insurance referrals and diabetic eye exams. Collaborated with medical professionals to gather the documentation and information required for the referral submission. Managed patient records, ensuring accuracy and confidentiality in compliance with HIPAA regulations GastroHealth Woodbridge, VAFront Desk/Call Center Representative August 2022 February 2023 Used ECW to effectively manage assigned cases, collecting and documenting details as needed. I used email, fax, mail, and phones to communicate effectively with staff, patients, and insurance companies. Oversaw the master calendar and scheduled appointments for 20 providers according to optimal patient loads and clinician availability. Documented patient medical information, case histories, and demographics to ensure smooth appointments and payment processing.Greensprings Senior Living Community Springfield, VA Security Dispatcher December 2021 July 2022 Handled information such as work orders or other messages to and from work crews, field inspectors, supervisors, or emergency personnel. Monitor the emergency call system for independent living and dispatch 911 for emergencies. Had access to residents medical records on hand as needed. Logged data into the system including scheduling, payments, account information, and call logs. Crocs Woodbridge, VASales Associate/Keyholder May 2019 - January 2020 Stayed on top of emerging trends and provided helpful customer service to help with product selection. Trained new sales employees on effective sales, service, and operational strategies to maximize team performance. Kept up with current promotions, exchange policies, payment policies, and security procedures. Exceeded daily sales goals by 30% by cross-selling products and promoting additional accessories. The North Face Woodbridge, VASales Associate October 2018 - January 2019 Customers received merchandise recommendations based on their needs and preferences. Consistently met or exceeded upselling, donation, and credit card sign-up targets by leveraging excellent communication and interpersonal strengths.Five Below Woodbridge, VASales Associate May 2018 - January 2019 Unboxed new merchandise, restocked shelves with appealing, and organized arrangements to promote items. Performed floor plans, displayed maintenance, and maintained store clean to keep sales areas well-stocked, organized, and up to date. Built and maintained effective relationships with peers and upper management to drive team success toward sales, services, and operational goals.SKILLS & LANGUAGESSkills: Social Media CRM System Network Support Data Analysis Collaborated Processing Analytics Project Management Multitasking Patient/Customer Interaction Budgeting Cash Handling Microsoft Word Microsoft Powerpoint Microsoft Excel HIPAA ECW AthenaOne Insurance Referral Diabetic eye exams Availity Humana UHC CIgna Carefirst/BCBS RightFax OneSourceLanguages: English Spanish |
