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Candidate's Name
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PHONE NUMBER AVAILABLE EMAIL AVAILABLESKILLSDetermined, reliable self-starter Resourceful, innovative problem solverProven track record of exceeding sales andinventory shrinkage goalsOutstanding internal & external customerservice and communication skillsPromote an inclusive work environmentthat embraces diversityProvide tools & mentorship needed sodirect reports are successfulEXPERIENCENOVEMBER 2003-PRESENTASSISTANT STORE MANAGER/ COACH, WALMARTMaintain customer centered focus- Review customer focused data and adjust performance to address findingsDrive store experience- Encourage associates to identify and communicate areas that will improve the products and services provided to local customers.Drive sales- Ensure effective merchandise presentation, to include accurate pricing, proper signage, and appropriate inventory levels. Oversee stocking and rotation of merchandise, organize product displays, secure fragile and high shrink merchandise, and monitor store expensesDrive financial performance- Ensure sales and profit goals are achieved and implement plans to correct any deficienciesMaintain quality assurance standards; oversee safety and operational reviews. Develop action plans to correct deficiencies. Provide direction and guidance on executing company programs and strategic initiativesPromote an open-door policy- Meet with associates, listen to concerns, and research issues to find positive, effective solutionsHire, train, and mentor hourly associates. Provide supervision and development opportunities; lead by example. Schedule and train associates to meet the needs of customersEnsure compliance with company policies and proceduresParticipate in community outreach programs; encourage and support hourly associates in serving as good members of the communityExecution and Results- Hold associates accountable for completing work within expectations and time requirements. Plan and manage own and others time, based on business priorities and follow up to ensure all work requirements are completed in a timely and accurate manner. Identify and obtain the resources needed to complete projects. Encourage associates to strive for excellence, efficiency, and quality in work practices Candidate's Name
Judgment- Use appropriate judgment to identify, review, and apply policies and procedures to make informed choices. Use available facts, information, data and evidence to determine the cause of problems and identify solutions to address them JUNE 1999-NOVEMBER 2003SALES ASSOCIATE, WALMARTGreeted customers and answered their questionsHelped customers find desired productsProvided assistance to fellow associates as neededStocked shelves and ensured a clean and organized sales floor SEPTEMBER 1995-JUNE 1999STOCK TEAM LEAD, GOLLASH PHARMACYTrained new employeesStocked and organized shelvesProvided quality customer serviceEDUCATION2000-2002ASSOCIATE IN MARKETING, WAUKESHA COUNTY TECHNICAL COLLEGE 1998-1999UNIVERSITY OF WISCONSIN PLATTEVILLEREFERENCES AVAILABLE UPON REQUEST