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PHONE NUMBER AVAILABLEEMAIL AVAILABLESummary of QualificationsSpecimen Collection (urinalysis Scheduling Clinical Office ProcedureCustomer Service Transportation special projectsMicrosoft Office Suite Data Entry Medical Office AdministrationClerical Room Preparation Equipment SterilizationEducation and CertificationBerkeley College New York, NY Bachelor Degree- Health Service AdministrationASA College New York, NY Associate Degree-Medical AssistingSummary of Work ExperienceCentene ( customer service advocate)Transportation tripsTransferred members to correct departmentAnswered questions about plan and benefitsAssist with special projectAssist first time members with initial premium paymentHealth Equity ( Call Center Representative)Escalate calls to correct departmentAssist member with billing accountAssist member with cobra formsHelp members with coverage issuesTransfer calls to right platformMaiden Lane Medical (Call Center Representative)Created charts for new patientsMade appointments for new and existing patientsDirected calls to proper areaSent prescriptions to pharmaciesUpdated Demographics in chartsMedical Assistant (Internship)Greeted patients in a diplomatic and courteous manner.Recorded medical histories, Filed and updated patients filesAseptic Techniques, Specimen Collection(Finger Puncture, Phlebotomy, and urinalysis)EKG, Vital Signs, and Visual Acuity ExaminationMedical Office AdministrationEmployment HistoryCentene (fideliscare) New York, NY 2022- currentHealth Equity (cobra) New York, NY 2021 to 2022Maiden Lane Medical New York, New York, NY 2016 to 2016Schwarz & Ammirati New York, NY 2015 to 2015 |