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Click here or scroll down to respond to this candidateCandidate's Name
Healthcare Customer Service's Fleetwood, PA 19522 EMAIL AVAILABLE PHONE NUMBER AVAILABLE obtain a challenging position where I can share my passion for customer service and leadership skills Authorized to work in the US for any employerWork ExperienceIn Home CaregiverFleetwood, PAJune 2021 to October 202324/7 Home health caregiver to my daughter.OE SchedulerDigestive disease-Reading, PADecember 2021 to February 2023OE scheduler for reading officeStore managerAron/dunkin donuts-Fleetwood, PA June 2019 to June 2020 customer service including handling complaints. cleaning, Staying in compliant with Osha and all food service safety regulations. Weekly and monthly reporting. Run 8-person team. Banking, ordering, hiring and any other task asked.Registered Medical AssistantTower Health (Internal Medicine)July 2015 to April 2019Customer Patient Service Representative, Patient vital signs, Phone triage, Prior Authorization of testing and medications, Immunization injections and maintenance medication, daily scheduling and ERM documentation. Working closely with lead physician of practice in assisting with patient procedures, education and health maintenance with quality measures. Ordering vaccines and supplies, Creating and documenting new procedures for smoother following team work flows. Competency validator within practice and BLS facilitator.Registered Medical AssistantReading HospitalJuly 2013 to May 2015Customer Patient Service Representative, Patient vital signs Phone triage, Billing and Coding, Basic office duties, Obtaining Prior Authorizations for medical testing and Scheduling. Neuropsychological evaluation testing(aka.Neuro Trax)Certified Medical AssistantNeurological MedicineJune 2005 to July 2013Accounts Payable, Accounts Receivable, ordering office and medical supplies, Customer Service, Patient vital signs, Phone triage, Billing and Coding, Basic office duties, Obtaining Prior Authorizations for medical testing and Scheduling. Neuropsychological evaluation testing(aka.Neuro Trax)Product CoordinatorAvantext, LtdMarch 1999 to December 2004Lesion between Manufactures,managers and Customers, supervisor of 6-person team. Coordinated product production from start to finish. Ran in guidance with FAA contract obligations. Data updated on a strict biweekly Run, Created reports and Documentation procedures for iso9000. Out of country travel, on site customer service for troubleshooting. Multiple Microsoft OS knowledge, customer service on phone lines, remote and in person.EducationAssociates Degree in Specialized BusinessBerks Technical Institute 2006General Equivalency DiplomaWilson High School 1997SkillsReceptionistEMRInjectionsPatient CareVital SignsShift LeadShift Supervisor (4 years)Medical Office ExperiencePhlebotomyInsurance VerificationVenipunctureEpicTriageAccounts ReceivableAnatomy KnowledgeHospital ExperienceMedical SchedulingMedical BillingMedical RecordsEMR SystemsFront DeskCustomer ServiceMedical TerminologyMedical CodingLaboratory ExperienceQuickBooksPhysiology KnowledgeCPT CodingOffice ManagementPhone EtiquetteSupervising ExperienceCaregivingManagementStore Management ExperienceICD-10CernerTypingMicrosoft OfficeMicrosoft ExcelMedical recordsMedical codingMedical terminologyICD-10EpicEMR systemsHospital experienceVital signsPhysiology knowledgeTypingAnatomy knowledgeAccounts receivableCustomer serviceOrder entryOffice managementSupervising experienceLeadershipStore managementShift managementOperating systemsDocumentation reviewMicrosoft OfficeMicrosoft ExcelOrganizational skillsCertifications and LicensesCertified Medical AssistantRegistered Medical Assistant (RMA)Certified Medical Assistant (CMA)CPR CertificationDriver's LicenseAdditional InformationCurrent BLS |
