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Street Address Vizcaya Lake Rd apt. 101OCOEE, FLORIDA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEOBJECTIVESeeking a position as Customer Service Representative.EDUCATIONComputer Science, Bachelor of Science August 2013 2017Kaplan University, Orlando, FloridaStudies focused in application development, IT network administration, web page design, Java, C++, XHTML,HTML, programming, and business case analyses. Created working prototypes for numerous web site projects and desktop applications.Specialized in Computer Networking areas. Contributed to team projects, to create simulated real-world applications.Wiregrass Technical College May 2008 December 2009Valdosta, GeorgiaStudied Network Administration/ Programming languages that included C++, Java, C programming, HTML, XHTML, Microsoft Office 2007, Microsoft Server 2003, Web page designing, and project development with real world situations.Spent three (3) months as an intern at Wiregrass and helped install and maintained over 500 computers, projectors, printers, and cables in a new IT building for the college campus.WORK EXPERIENCEPublix 05/2024 - currentGuest Member Services 11/2023 - 04/2024Walmart October 10,2016 - 09/2022Title: Claims SupervisorCurrently Employed Full-TimeDirect TV April 2011 - May 2012Title: Customer Service RepresentativeReason for leaving: Changed occupationsOrange Lake Resort April 11, 2016 July 1, 2016Title: Sales ConsultantReason for leaving: Was offered a different position and did not accept the position.Broadband Interactive September 9, 2014 October 2016Title: Disconnection TechnicianReason for leaving: Company went out of business.RCH Cable March 2014 August 2014Title: CollectorReason for leaving: Moved to Orlando, and there wasnt anywhere to transfer to.Responsibilities: Sell new cable, phone, and internet services to customers through door to door canvassing. Disconnect old service and pick up equipment.Direct TV May 20, 2013 June 14, 2014Title: Customer Service RepresentativeResponsibilities: Answer incoming calls, accept payments, consult customer to upgrade accounts.Union Tank Car Company April 2005 May 2013Title: Certified Brake TechnicianResponsibilities: Maintain all brakes on railcars and service all parts according to Federal Regulations.Reason for leaving: I started working for Direct TV.Cracker Barrel June 2013 - March 2014Title : Line CookResponsibilities: Be to work on time and prepare food properly.Reason for leaving: This was a part-time job only.SkillsAdobeDreamweaverAdobe PhotoshopAdobe FlashCorel PaintShop ProIDEMS Office SuiteCSSHTML/XHTMLJavaJavaScriptXML/XSLVisual BasicIBM DB2OracleLinux/UNIXWindows Vista/XPWebSphere Suite |