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Click here or scroll down to respond to this candidateCandidate's Name
Methodical, Versatile, AdaptableAtlanta, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWith a combination of 15+ years of customer service experience (gained through inbound/ outbound sales, hospitality customer service, nurse field), 1 year as a Leasing Consultant for Atlantic Residential Properties and 5 years in my professional real estate career as an assistant (on and off the field). I've worked for the Rasmus Real Estate Group, Labor Smart- David Weekley Homes Personal Builders & Sales Consultants throughout the Atlanta Metropolitan area, and as a personal assistant for a seasoned Remaxx Real Estate Agent.In the roles that I've been entrusted with, I was responsible for hosting potential cash buyers/investors that were interested in building a custom home, providing the initial inspection for my associate's buyer who is a national investor, as well as providing ministerial task across the board under the supervision of brokers and coordinating with sellers/ buyers agents and more!Work ExperienceElections Poll Manager (Contract)Fulton County Government Center - Atlanta, GAMay 2022 to PresentDistrict 68 of Fulton County Election Precinct Supervise and manage poll assistant manager clerks and general clerks during Federal and State Elections in Fulton County, GA Supervise and manage the operational activities of the voting location and delegate all duties that we have been trained to take on during each election Ensure that election polling precincts SC 211212 & SC07 are in compliance with Georgia State laws Ensure that all citizens who are authorizedregistered voters or that I deem to be in good standing to vote in Futon County, GA have access to SC 211212 & SC07 Coordinate with the onduty local police officer assigned to my precinct to canvass or deescalate any disturbance to the poll clerks and voters Correspond with representatives in various departments in the Fulton County Government registration and elections officeLeasing DirectorGrayCo Properties - Atlanta, GADecember 2023 to April 2024 Provide exceptional customer service to prospects and residents Keep an open door of communication with my Assistant Manager to support the Property Manager in day to day management of property to Regional/ Corporate staff with prior knowledge of monthly activities (during black period/ prior to sale); maintain residents files Handle maintenance request; coordinate with Maintenance Supervisor and residents to efficiently complete request Upkeep lead pipeline via CRM, Yardi and Resident Files Microsoft Office Suite, CRM, Yardi, Yardi Site Manager, LRO, Canva, Bluemoon, Outlook, Teams Stage and show vacant apartment homes; Utilize marketing tools to post ads on social media platforms(Instagram, Tik- Tok, Face Book) Encourage residents to renew lease; manage lease renewals when proposal is selected Signed on to Property Management Company; Property acquired from Atlantic Residential Properties. Leasing ConsultantAtlantic Residential - Atlanta, GAFebruary 2023 to December 2023 Coordinated and scheduled property tours for potential tenants and provided them with detailed information about available units. Immediately recorded telephone and in person visits on appropriate reports Applied product knowledge to clients' needs by communicating the features and benefits; closed the sale Maintained a database of potential tenants' contact information and preferences to facilitate targeted marketing campaigns and personalized communication. Typed leases and completed appropriate paperwork, input information on Yardi System accurately and on a timely basis. Maintained current resident files Maintained accurate monthly commission records on leases and renewals for bonus purposes. Yardi, CRM, Bluemoon, Yieldstar, MS Excel, MS Word, CRM Site Manager, Canva, Outlook Conducted market surveys and shop competitive communities Field RepresentativeThe Rasmus Real Estate Group - Atlanta, GAApril 2021 to February 2023 Conducted the initial inspection & a final walkthrough prior to closing on residential property on behalf of my associate's client that likes to purchase to lease. Accounted for all items in need to be replace according to associate's clients requirements and lip stick reno- budget of $60,000 Google Docs', Google Maps, Adobe Acrobat, Salesforce, AH4R Broker Portal, FMLS, Supra E- Key, Showing -Time, Rently Tours App, HVAC reference portal Communicated directly with the seller's agent to coordinate and communicate any pertinent information that needs to be related to and from my associates. The initial inspection entails video, pictures, notation of measurements (square/ linear footage), fixtures/ items that need to be replaced/the overall state of the home that's not in alignment with my associate's client's criteria. Assessed properties that were vetted by my associates analyst- called counties department of water to ensure properties water supply is via sewage system (not on septic tank system) Submitted notes into a database & back-office portal. Coordinate and conduct a final walkthrough prior to closing Installed for sale signage, supra, keys inside of lockbox/ supra on behalf of my associates per their request/ prior to their listing going live. Capture & submit photos/notes- REO's Real Estate Host (Contract)LaborSmart- David Weekley Homes - Atlanta, GAMarch 2019 to January 2023 Performed ministerial task per the request of the Sales Consultant, managed the office during the sales consultants absence Assisted various onsite personal builders and their sales consultants throughout the Atlanta Metropolitan Area TIPS, Microsoft Suite Handled inquiries from clients, customers, vendors, brokers, real estate agents while onsite; distributed information about & escorted prospect buyers to new construction model homes or standing inventory, package informational folders Managed appointments on behalf of sales-consultants, send an electronic record of daily activities, handle earnest money deposits & or client's needs for the duration of homebuilding process on behalf of sales consultants, print informational material per the request of the Sales Consultant PERSONAL ASSISTANTREMAX SALESPERSON/ REALTOR - Atlanta, GASeptember 2018 to February 2019 Performed ministerial task on behalf of agent for the duration of/ prior to closing contracts, answered any phone and email inquiries on behalf of agent that the agent authorized, attached appropriate files to incoming correspondence requiring replies that the agent authorized Managed appointments for clients, customers on behalf of real estate agent that the agent authorized, recorded and reported all daily activities/ follow ups to real estate agent PERSONAL ASSISTANTFREEWORLD FOUNDATION LLC - Atlanta, GAOctober 2016 to January 2018 Prepare invoices, reports, memos, letters, and other documents, using word processing, spreadsheet, or presentation software. Meet with individuals, special interest groups and others on behalf of executives, committees and boards of directors Submitted proposals on behalf of organization to potential sponsors Conduct research, compile data, and prepare papers for consideration, performed general administrative duties, such as ordering suppliesEducationCompleted 75- Hour Course in GA Real Estate Salespersons License Course METROBROKERS ACADEMY - Atlanta, GAAugust 2020 to September 2020DiplomaSUSAN MILLER DORSEY HIGH SCHOOLJune 2007Skills Yardi Property Management Fair Housing Regulations Salesforce Customer service CRM software Property management Fair Housing regulations Typing Marketing Supervising experience LIHTC Clerical experience Section 8 Computer skills Communication skills Microsoft Office Microsoft Word Organizational skills CNA Microsoft Powerpoint Administrative experience Microsoft Excel Microsoft Outlook Data entry Google Docs Office experience Google Suite Adobe Acrobat Property leasing Phone etiquette OneSite Customer support Front desk Office management DocuSign Executive administrative support Editing Project coordination Residential construction EnglishAssessmentsSales skills ProficientMarch 2021Influencing and negotiating with customersFull results: ProficientManagement & leadership skills: Planning & execution Proficient February 2024Planning and managing resources to accomplish organizational goals Full results: ProficientCustomer focus & orientation ProficientFebruary 2024Responding to customer situations with sensitivity Full results: ProficientInside sales ProficientFebruary 2024Understanding and responding appropriately in sales scenarios, and performing common sales calculationsFull results: ProficientFiling & organization ProficientFebruary 2024Arranging and managing information or materials using a set of rules Full results: ProficientTeamwork: Interpersonal skills ProficientFebruary 2024Responding to challenging team situations at workFull results: ProficientWorking with MS Word documents ProficientNovember 2022Knowledge of various Microsoft Word features, functions, and techniques Full results: ProficientOffice manager ProficientFebruary 2024Scheduling and budgetingFull results: ProficientAdministrative assistant/receptionist Proficient February 2024Using basic scheduling and organizational skills in an office setting Full results: ProficientSpreadsheets with Microsoft Excel ProficientFebruary 2024Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientSales skills ProficientJanuary 2024Influencing and negotiating with customersFull results: ProficientAdministrative support professional fit Proficient February 2021Measures the traits that are important for successful administrative support professionals Full results: ProficientReal estate ProficientFebruary 2024Matching listings with specificationsFull results: ProficientBasic computer skills ProficientFebruary 2024Performing basic computer operations and troubleshooting common problems Full results: ProficientAdministrative assistant/receptionist Proficient November 2022Using basic scheduling and organizational skills in an office setting Full results: ProficientAttention to detail ProficientNovember 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientCase management & social work ProficientFebruary 2024Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teamsFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSKILLS MS Office- Word, Excel, Power point, Excellent Organizational Skills Spreadsheet Detailed Oriented Online/ Social Media Marketing Personable |
