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Click here or scroll dCandidate's Name 41%GABRIEL PERALTAOrlando, FL 32824 (H) PHONE NUMBER AVAILABLE(C)PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONALSUMMARYSKILLSEXPERIENCEA proficient and dedicated leader with strong problem solving capabilities andadministrative qualitative as well as skilled in providing my team excellent support andpatience to help the team over exceed and succeed ina customer service setting,+ Adherence to Regulations * Quality Control * Exterior Washing+ Chemical Handling + Safety Procedures + Customer Service* Security Awareness * Flexible Scheduling * Problem Solving* Reliable * Communicative * LeadershipSeptember 2023- June 2024Store ManagerBig lots Oversee daily store operations and manage a team of employees, ensuring highcustomer satisfaction.Increased sales revenue through strategic merchandising and effective teamleadership.+Ilmplemented inventory management system, reducing stock discrepancies.= Resolved customer complaints promptly, enhancing store reputation and customerloyalty.Trained and mentored staff, fostering a collaborative and productive workenvironment.Identified new opportunities to increase sales and achieve store targets.Balanced tills at end of shifts and made daily bank deposits.Set clear expectations for team performance, conducting periodic evaluations andimplementing corrective actions.Delivered consistent feedback, empowering team members to continuously improvecustomer service and satisfaction.Received and acted on customer feedback to boost return custom rate.+ Monitored budgets and employed comprehensive loss prevention and inventorymanagement strategies to meet goals.Coordinated employee schedules for optimum performance and shift coverage.Maintained high store standards in merchandising, security and visual presentationOversaw employee recruiting, onboarding and training on store procedures.Led team by example to maintain focus on performance and achieving targets.Handled customer complaints professionally and resolved issues promptly.Maintained clean, safe, and organized store environment for customers and employees |
