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Title Business Development Customer Service
Target Location US-TX-Dallas
Email Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEHealthcare ExecutiveBusiness Development, Budget Preparation, Client Relations, Contract Negotiations, ICU, Cardiac Cath Lab, Acute Rehab, LTAC, Wound Care, Hospice, Home Health Care, Corporate Communications, Customer Service, Event Planning, Expense Control, Facility Management, Financial Management & Forecasting, Interviewing, Marketing Analysis, Operations, Process Improvement, Product Marketing, Project Management, Proposal Preparation, Public Relations, Quality Control, Recruiting, Regulation Compliance, Sale Forecasting, Start-Ups, Strategic Planning, Team Facilitation, Territory Development,Professional ExperienceJob Net America StaffingDallas, Texas Nov. 2015-Director of Business Development / MarketingServed as the Liaison between Baylor Scott and White Clinics in the DFW area and Job Net America Staffing. Responded to the open staffing needs at the clinic sites and ensured Directors that any needs were met on a timely manner. Established excellent relationships with the Directors of Operations and Clinic Managers. Established new contracts, Visits to all locations to promote community awareness of services. Developed correspondence letters, Training / education with future staffing employees and processed paperwork and credentialing, etc.Esteem Hospice.Dallas, Texas July 2012- Jan. 2014Executive Director of Business DevelopmentStrategic Planning / Marketing Analysis / ForecastingEstablished 24 new Facility ContractsImplemented hiring 2 new Medical DirectorsHired and trained Marketing LiaisonsEstablished and Directed Territory Development & assignmentsSet Up In-Service Luncheons with local Hospital Case Management DepartmentsDallas Regional Medical CenterMesquite, Texas 2011-May 2012Program Director, Wound Care and Hyperbaric CenterDay to day program operations, budgeting, revenue and cost management and reimbursement.Quality, Performance Improvement, Extensive Marketing and HR managementBusiness Development, Community Education on servicesNatividad Medical Center HospitalSalinas, California. 2010  2011.Program Director, Level 3Directed all operations of rehabilitation program.Coordinated program activities to ensure achievement of hospital goals.Met budget expectations and exceeded census development by 20%.Contributed to program development, quality improvement, and productivity.Carried out all responsibilities in accordance with state regulations and ensured regulatory compliance.Marketed rehabilitation services to local hospitals. RecruitingSelected AccomplishmentsMet budget with $210.911 contribution.Exceeded inpatient and outpatient census development goals by 20%.Increased patient satisfaction from 82% to 97%.Decreased FTE from 2.9 to 2.7 on therapy staffing through productivity improvements.Improved accuracy rates through chart audits of all documentationImproved compliance with CMS rule, reimbursement, CMI, FIMs, LOS, and transfer reduction.Medical Center of McKinney HospitalMcKinney Texas. 2006  2010.Program Director, RehabilitationDirected all rehabilitation program operations.Coordinated program activities to ensure achievement of hospital goals.Contributed to program development, quality improvement, and productivity.Carried out all responsibilities in accordance with state regulations and assured regulatory compliance.Managed marketing and budget, pre-authorized insurance cases.Select Specialty LTAC HospitalDallas, Texas. 2004  2005.Director of Provider RelationsDirected overall business development strategy, census, and planning of community medical education efforts for hospital.Hired and trained clinical liaisons with extensive marketing.Directed admissions department.Negotiated rates with insurance companies and pre-authorized all insurance cases.Operation review reports, market and competitive analysis and referral analysis.Increased CensusMariner Health North Dallas RehabilitationDallas, Texas 1998-2003Nurse Liaison/ Sr. Marketing DirectorNegotiated contracts with insurance companies.Performed marketing for acute rehabilitation facility with 32 beds and skilled / long term facility holding 156 beds to surrounding hospitals.Performed patient evaluations on all referrals.Gave CEU luncheons in rehabilitation hospital which built excellent relationships with local social workers, case managers, and physicians.Completed yearly competitive surveys and market analysis.Selected AccomplishmentsExceeded expectations for census development by 34%.Increased insurance contracts by 25%.Life Care Centers of AmericaLonghorn Division, Bedford, Texas 1996-1998Regional Marketing & Managed Care Contracting (24 Facilities)Negotiated contracts at both Facility and Regional level,Hired and Trained Marketing Directors, Set Territories and Marketing Plans,Assisted Divisional V.P with new facility openings.National Employment NetworkCorpus Christi, Texas. 1993-1996Medical RecruiterEstablished contracts with local hospitals in need of medical staff.Placed physicians, nurses, and administrative staff and provided resume services.Hired and trained employees.HIPAA / FIMS / FEMA / CPR / BLSEducation and Professional CertificationsB.S. Oregon State UniversityCorvallis, Oregon.M.S.N. Walla Walla UniversityPortland, Oregon

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