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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE5787 S. Hampton Rd. Suite 402 * Dallas, Texas 75232 * PHONE NUMBER AVAILABLE SUMMARYo Excellent Administration Skills o Effective Leadership Skills o Excellent Organizational Skills o Excellent Oral and Written Communication Skills o Excellent Business Operations o Experienced Human Resources Administrator o Employee Relations Specialist o Experienced Managing Training / Development HIGHLIGHTSEstablished clear goals and KPIs which resulted in a 1.84% average reduction in base food cost and reduced Labor Expenses of 1.5%Achieved double digit sales increases - 3 consecutive yearsConsistently increased monthly guest visits and sales transaction (avg. +2.7% / +3.4%)Decreased employee attrition while fostering a culture of continuous improvement and promoting cross functional collaborations10 Plus years as Human Resources Manager in both the private and public sectorsElite News Business Person of The Year - 2013CMBC LC (Past Board MemberOak Cliff YMCA (Past Board Member)Zeno & Associates, Inc. (Past Board Member)PROFESSIONAL EXPERIENCEJMPR Enterprise dba Which Wich Superior Sandwiches 2020 2024 Owner/Operator Two LocationsManage a $450,000 annual operating budget while providing daily leadership to the restaurant team members.Manage business finances, including paying vendors, suppliers and employees for products and services rendered.Review sales activity reports to measure productivity and meet organization performance targets.Quickly identify problem situations and skillfully resolve incidents to the satisfaction of involved parties.Delivered in-depth training to team members in food preparation and customer facing roles to promote strong team performance.Accountable for protecting the Which Wich brand by meeting operational standards, food safety standards, and labor laws.TharHe Corporation dba McDonalds 1998 to 2020Director of OperationsAccountable for protecting the McDonalds brand by meeting operational standards, food safety standards, and labor laws.Manage multi-unit McDonalds restaurants with responsibility for profit and loss.Establish individual performance targets for Operations Supervisors, Managers and other direct reports.Ensure that the performance planning and assessment process is followed for all employees within the company.As sales leader, responsible for achieving all established business plan targets (sales & transaction growth, income growth.)Responsible for hiring and developing all direct reports to ensure profitability and customer satisfaction with every experience.Ensure that people practices are followed within the company (e.g., quality hiring, management targeted selection, commitment surveys, shift certifications, HR policies, labor laws, security and safety procedures).Conduct Restaurant Operations Improvement Process assessments with each restaurant General Manager and develop agreed upon action plans to address priority system opportunities.Demonstrates Customer-First Service by consistently observing restaurant operations, troubleshooting shift management, taking on the spot corrective actions, and recognizing successes.Ensures that restaurants properly execute Local Store marketing (LSM), national and co-op promotions, and the execution of new products and processes, including new product training and implementation.Proactively assesses risk to brand (e.g., low performing restaurants, labor issues, media) and develop a plan to mitigate the risk.Coordinate and attend all corporate visits/inspections to ensure compliance with McDonalds Corporation.Collaborate with Owner/Operator to build sales, market share and profitability.Manage the overall accounting and budget functions of TharHe Corporation. EDUCATIONBachelors of Arts Degree - Business/Marketing Bishop College, Dallas, Texas Candidate's Name
EMAIL AVAILABLE5787 S. Hampton Rd. Suite 402 * Dallas, Texas 75232 * (214) 837-7499 REFERENCESDaron Pace Former Owner/Operator, TharHe Corporation DBA McDonalds: PHONE NUMBER AVAILABLERandy Richard Owner /Operator, McDonalds: PHONE NUMBER AVAILABLECecelia Ward Former Business Consultant, McDonalds Corporation: PHONE NUMBER AVAILABLETonya Turner-Cole Regional Sales Manager, Tidel Engineering: (972) 754-7328Patrick Rucker Chief Operating Officer, Redmond and Eiland, PLLC: PHONE NUMBER AVAILABLE/pre> |
