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Experienced in warehouse and customer service environments. Always seeking for growth/developing skills. Passionate in working as a team and showing professionalism.Parrish, Florida, 34219PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEFedEx Express, Ontario, CA  Material HandlerFeb 2023  Feb 2024Created labels using a scanner to update location and transmit data to Ramp Office.Performed audits to ensure ULD is placed on the right location.Logged routes that have arrived/departed using Microsoft Excel.Used radio to communicate with managers, team leaders, and teams.Cardinal Health, Ontario, CA  Warehouse AssociateMay 2022  Jan 2023Loaded trucks with labeled pallets following a loading order.Logging data sheet which is then transferred to the shipping desk.Completed safety audits to ensure policy and regulation is being followed.Interact with customers that are picking up packages and assisting them load their vehicles.Lily Nails, Moreno Valley, CA  Front Desk ReceptionistOct 2019  May 2022Book appointments for customersAnswer incoming calls from customersAssign customers to nail techniciansEducationGoogle Cybersecurity Certificate (November 2023)  (May 2024)Studied how to identify common cybersecurity risks, threats, and vulnerabilities, as well as the techniques to mitigate them. Gained hands-on experience with Python, Linux, and SQL. Learned how to protect networks, devices, people, and data from unauthorized access and cyber-attacks using Security Information Event Management (SIEM) tools, Intrusion Detection Systems (IDS), and network protocol analyzers (packet sniffing).High school Diploma - Valley View High School (June 2020)SKILLSPythonLinuxSQLSecurity Information Event Management (SIEM) toolsNetwork securityNIST - cybersecurity frameworkOperating SystemsPC hardwareWindows environmentWritten and Verbal CommunicationCollaboration/TeamworkDetail orientedCritical thinking/Problem-solvingComputer ProficientTyping (52 WPM)Customer SatisfactionLANGUAGESEnglish  Fluent in reading/writing/speaking.Vietnamese  Fluent in speakingACHIEVEMENTSBuilt my own PC, learned about how each hardware/component works and what theyre for.