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Candidate's Name
Orlando, FloridaPHONE NUMBER AVAILABLE  EMAIL AVAILABLEEducation and certificationAssociates in Arts Degree specializing Information Systems TechnologySeminole State College  Graduate: May Street Address
Post Graduation Goal: Pursue additional education after graduation to acquire certifications, staying current with the latest advancements in technology.Noteworthy Courses throughout academic JourneyPrinciples Of Computer ProgrammingIntroduction to The Information Technology IndustryDatabase ManagementNetwork Concepts and Operating SystemsNetwork Computer Maintenance and RepairProjectsMaintaining Networks and Operating SystemsoHighlighted in my Network Concepts and Operating Systems course, I maintained all aspects of computer networks. I used various computer function components and explored the duties of operating systems firsthand. From executing commands to hands-on management of disk drives, maintaining files, and ensuring data integrity. I resolved network-related questions by navigating through real-world scenarios with confidence.Database ManagementoIn addition to mastering SQL, Database Management gave me the opportunity to utilized different systems. Microsoft SQL Server and MySQL improved my skills in real-world platforms. Through practical projects, I learned database optimization, ensuring efficient data retrieval, and storage. I crafted entity-relationship diagrams to normalization techniques, and tailored then to meet specific mock business needs.work experienceCustomer service related experience:Drive Shack Orlando, Florida (January 2021-Current)Bartender and ServerArriving before scheduled time for inventory of bar and service station.Proficient with POS system by efficiently processing transactions, handling cash and managing orders.Ability to quickly learn and adapt to the POS system and assist coworkers by training or sharing knowledge and expertise.Anticipate and fulfill customer needs by paying attention to details in service delivery.Ability to multi-task and work under pressure to ensure that each customer experience is personalized and meets their expectations.Willingness to support team members and offer assistance to ensure overall customer service expectation is exceeded.SkillsVMware WorkstationMS Office Suite (Excel, Word, PowerPoint)Cisco Packet TracerProject Libre  Project Network DesignMacOSJavaPythonWireSharkMySQLC++