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Click here or scroll down to respond to this candidateLed the successful launch of Marqetas first Credit product, resulting in $118M in revenue.Managed cross-functional teams, including Marketing, GTM, Product Design, Risk, and Legal, to drive project success. Spearheaded Agile/JIRA transformation across multiple teams, enhancing operational efficiency.( February Street Address - May 2023 )MarqetaLEAD TECHNICAL PROGRAM MANAGERPartnered with the entire Product & Tech teams (a total of Street Address verticals) to spearhead an Agile/JIRA transformation(SDLC/PDLC workflows/automations) process for Engineering/QA teams, as well as Security Incidents, Technical Support and Vendor management teams.Responsible for guiding teams in adopting Agile principles, facilitating Agile ceremonies, mentoring team members, and continuously improving processes to enhance collaboration, efficiency, and the delivery of high-quality products.( July 2023 - August 2024 )NursaSENIOR TECHNICAL PROGRAM MANAGERWORK E X P E R I E N C EP R O F E S S I O N A L S K I L L SProgram Manager with over 15 years of experience in Banking, FinTech, and Retail POS/EFT industries. Extensive expertise in leading cross-functional teams, managing large-scale technology programs, and delivering impactful results. Adept at aligning technology with business strategies, stakeholder management, and risk management. Proven ability to manage projects through KPIs, foster collaboration, and drive initiatives that enhance customer satisfaction and revenue growth. S U M M A R Y O F Q U A L I F I C A T I O N SPHONE NUMBER AVAILABLE EMAIL AVAILABLET E C H N O L O G Y P R O G R A M M A N A G E RCandidate's Name
LinkedIn ProfileCross-Functional CollaborationStakeholder ManagementRisk Management & MitigationStrategic Planning & Thought partnerAgile & JIRA TransformationVendor Management & ProcurementGlobal Market ExperienceSelf-Learning & Continuous ImprovementKPI-Driven LeadershipAWARDS & R E C O G N I T I O NNYC FinTech WomenRecognition: Inspiring Fintech FemaleCategory: Product Builder( November 2021 )Monitored Online Account Opening (OAO) website performance, review site visits/abandonment data to create Customer journey mapping with the UX/UI team for OAO application & decisioning process. Improved customer onboarding through SaaS vendor collaboration, leveraging BI analytics. Remediated internal audit findings for internal Online Account Opening decisioning process, focused on KYC/KYA verification process.( January 2017 - February 2018 )Bank of the WestPRODUCT MANAGER, VICE PRESIDENT( 2018 )Scrum Alliance, San Francisco, CACERTIFIED SCRUM PRODUCT OWNER (CSPO)( 2018 )Scrum Alliance, San Francisco, CACERTIFIED SCRUM MASTER (CSM)( 2001 - 2006 )CUNY Queens College, Flushing, NYBACHELOR OF ARTS IN COMPUTER SCIENCE & MATHEMATICS E D U C A T I O N A N D C E R T I F I C A T I O NImplemented retail POS/EFT systems for chains of retail stores/warehouses, improving operational efficiency. Engaged with C-Level executives to gather requirements and deliver customized solutions. Managed the software development lifecycle, ensuring high-quality project deliverables. Managed E-commerce & fulfillment center projects with retail clients.( July 2006 - April 2013 )M.X. DataRETAIL PROJECT MANAGERConducted Business partner, vendor & client facing meetings to drive sales for Global Blue's OneInterface EFT Solution, integrated with various Point of Sale (POS) systems. Responsible for all phases of hardware procurement, POS/EFT system installation, testing, deployment, training & support of EFT solution at customer store location. In charge of sales management (from initiation to completion) across North America, EMEA, and APAC regions, encompassing full responsibility for incoming SOW/RFPs, internal tracking, vendor and project management, as well as sales communication.( April 2013 - December 2014 )Global Blue OneInterface SolutionsCLIENT SOLUTIONS MANAGER / SALES ENGINEERDirected complex digital channel projects with a financial impact of $5M - $10M. Managed the successful rollout of the Auto/RV/Marine program, projected to generate $1.2B in bank revenue. Coordinated Agile ceremonies and ensured project delivery under budget and on time.( January 2015 - January 2020 )Bank of the WestSENIOR PROGRAM MANAGER, VICE PRESIDENTR E F E R E N C E SAvailable upon request( 2019 - Present )Eastern Indian cuisine inspired Pop-up Dining Experience with Wine Pairings IG: @calcuttasupperclubCALCUTTA SUPPER CLUB FOUNDERO T H E R P R O J E C T S & I N T E R E S T SIntroductory: Sommelier Course & ExaminationAdvanced: Deductive Tasting MethodTHE COURT OF MASTER SOMMELIERS CERTIFIED SOMMELIER 2023 |
