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Customer Service Pharmacy Manager Resume...
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Title Customer Service Pharmacy Manager
Target Location US-MI-Detroit
Email Available with paid plan
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EMAIL AVAILABLE  PHONE NUMBER AVAILABLEObjective: Highly motivated pharmacist for 25+ years seeking a challenging position in a company valuing experience, talent, and provide potential for growth EducationUniversity of Toledo Toledo, OHBachelor of Science in Pharmacy December, 1998Employment ExperienceRite Aid Pharmacy  Flat Rock, MIPharmacy Manager (December 1999- Current)Staff Pharmacist (1998 - December 1999) Led and oversee all aspects of the pharmacys operations for over 25 years Provided clinical services, ensured compliance of policies and procedures with company, state, and federal regulations. Provided and monitored staff training of certied pharmacy technicians and pharmacy interns. Monitored and maintained pharmacy records, patient prole, and inventories of controlled substance medications. Managed high prescription volume and dynamic inventory daily while sustaining excellent customer service and attention to detail, increasing customer loyalty Counseled patients on potential side effects, contraindications, allergies and proper administration technique, resulting in enhanced community health literacy Managed over 15 vaccine clinics yearly at schools, businesses and senior residences and implemented medication therapy management programs which translated into improved health outcomes and patient adherence to prescribed medications Supervised and coached over 35 pharmacy technicians, interns, and trainee pharmacist collectively to foster their career growth in the retail pharmacy spaceLicensed Pharmacy Intern (1996-1998) Supported pharmacy workflow by filling prescriptions daily and ensured secure handling of patient data, billing information, and prescription details in an electronic database Engaged with 100+ customers daily in person and over the phone by processing refills, communicating with doctors offices, and completing in-store and/or drive-through transactions Assisted in maintaining pharmacy inventory and drug record by ordering, restocking, returning outdated medications and supplies dailyLicensure and CertificationPharmacist License and Perceptor - Michigan Board of Pharmacy Basic-Life Support for Healthcare Providers - American Heart Association Pharmacy Based Immunization Delivery License - American Pharmacist Association AdditionalAchievementsBig Shot Award (Rite Aid)  2021Hustle With Humility (Rite Aid)  2021Voted Favorite Pharmacist Award (Rite Aid)  yearly since 2000SkillsLanguages: English, Gujarati, HindiRetaining customer loyaltyCustomer service and patient care

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