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Title Cyber Security Customer Service
Target Location US-MI-Swartz Creek
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Swartz Creek, Mi EMAIL AVAILABLE PHONE NUMBER AVAILABLE Candidate's Name -Street Address a271cyber-security analystMotivated Cyber Security enthusiast displaying proven leadership abilities and excellent communication skills. Enthusiastic about contributing my expertise to fortify your organization's defenses. Currently honing skills in network monitoring and support, along with a comprehensive understanding of cybersecurity technologies, acquired through immersive, simulation-driven training in a hands-on cybersecurity program. EDUCATIONUniversity of Michigan, Swartz Creek February 2023-Febuary 2024Cyber-SecurityCourses: Selected coursework (three to five areas that best align with your career goals)Baker College Flint, MichiganCyber-DefenseCERTIFICATION & SKILLS PROFILEOperating systems: Microsoft windows 10 and 11, and Linux operating system (Kahli)Networking: Computer networking, VPN, Firewalls, Vlan, Sub-Netting, Static and DynamicProgramming languages: Python for security, and Linux SecurityTools: Ethical hacking, digital forensics, Advanced manufacturing, Cyber infrastructure, and Technology, Wireshark, cisco packet tracer, open vpn and pfsenseSecurity management: Cloud Security, Linux security, network security, and digital forensics and incident responseCERTS- CISSP, CISA, and PMPPROFESSIONAL PROJECTSCybersecurity Labs & Projects TDX ARENA February 2023February 2024Include a one-sentence overview of the program. Set up a wide area network for a mock bank that included several LANs partitioned into VLANs; configured allnetwork devices and endpoints to communicate with the entire WAN. Designed IP address scheme for number of subnets as needed and assigned Ipv4 addresses; implementedVLANs and Trunk to network and devices. Secured Switch physical ports and configured OSPF. Configured ACLs to prevent guest access to selected servers and initiated security settings for network devicessecured privileged mode, encrypted passwords, configured MOTD banner. Configured SSHv2 services.PROFESSIONAL EXPERIENCEUSPS, Fenton, Michigan 05-1994 - 07-2023Distribution clerkWorked as lead clerk for the Fenton Post office for 28 years.Worked on the front window in customer service.Was also lead clerk for a team of ten to distribute the mail to the carriers.I was responsible for organizing my crew to get the flats, letters, parcels and accountable around by the deadline.I was also part of the IT and customer service as well as being the distribution clerk.My duties were as followedTroubleshooting and resolving technical issues with computer systems, software applications, hardware devices, and network infrastructureProviding technical assistance and support to end-users and organizations remotely (via phone, email, or chat) or in-personDiagnosing problems, identifying root causes, and implementing solutions to restore functionality and minimize downtimeOffering guidance and training to end-users on how to use computer systems, software applications, and IT tools effectivelyCreating user documentation, manuals, and training materials to assist users in understanding and utilizing IT resources efficientlyInstalling and configuring computer systems, hardware, and softwareMaintaining and updating IT systems, including hardware and software upgradesI also have experience in Migrating windows 8 to windows 10 while working for USPSMilitary ServiceUS MARINES 05-1990 - 11-1990Basic training InfantryDisabled veteran

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