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Street Address W Bunker DriveMaricopa, AZ Street Address EMAIL AVAILABLE Cell: PHONE NUMBER AVAILABLESUMMARYAn experienced and results oriented sales professional with a diverse background in customer service, sales, management, office support and residential real estate. Demonstrated ability to provide exemplary customer service in a fast-paced environment.PROFESSIONAL EXPERIENCERealtor, Arizona 2009 PresentIndependent Contractor/Realtor working with self-generated sales leads to sell homes throughout the valley.Contract executionNegotiationMarketingAdvertisingEducationProviding an exceptional client experienceCoordination of multiple entities and paperwork in a transactionCreating client appreciation eventsCompleting multiple critical components of a transactionDelivering a successful closed transaction to all partiesState Farm, Tempe, AZ January 2024 June 2024Care Center Specialist II Part TimeTrained to handle auto and fire calls in order to add new vehicles to policies, take payments, transfer auto and fire policies, and answer customer questions.Attained producers license in 48 states.Kirklands Home, Ahwatukee, AZ October 2016-June 2017Seasonal Assistant Shift ManagerSupervised employees during responsible shiftsCompleted opening and closing proceduresResponsible for cash managementManaged product placement and aesthetics of the storeSafelite, Chandler, AZ April 2019 - March 2020Insurance Claims RepresentativeHandled inbound insurance claim calls for multiple insurance companiesFiled customer claims and ensured claims were filed properlyProvided a superior customer experienceMERITAGE HOMES, Casa Grande, AZ 2008Sales AssociateResponsible for new home sales in the active adult arena. Community size of 1294 homes with a price range of $159,900 - $237,900Exceeded sales quota during tenure with the company, as well as exceeded sales goals consistently by 100%Reorganized lead management process which generated increased leads, sales, and closingsReduced contract corrections by 40%KB HOME, Phoenix, AZ 2005-2007Sales AssociateResponsible for new home sales in a single-family community. Community size of 364 homes with a base price of $167,900 - $257, 900Consistently exceeded sales goals by 50% 100%Achieved a personal customer satisfaction rating of 99.4% which produced happy home owners, resulted in referrals, and contributed to the companys overall JDP rankingOrganized and held realtor functions which increased traffic and produced more salesOrganized and maintained a lead follow up system to generate salesEDUCATIONAssociates in General Studies, Mesa Community CollegeMilitary Residential Specialist CertificationREOS (Foreclosure) CertificationArizona School of Real Estate and Business: New Home Sales CertificationMeritage Homes: New Home Sales CertificationKB Home: New Home Sales CertificationLICENSES / AFFILIATIONSState of Arizona Real Estate LicenseSouth East Valley Regional Association of Realtors (SEVRAR)Insurance producers license in 48 states |