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Hospitality Specialist, Guest Relations, Cash handlingBoca Raton, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEHello, I am a driven hospitality professional with extensive experience in customer service and guest relations, honed at renowned venues like the Hard Rock Casino. Proven track record in up selling and cash drawer balancing showcasing exceptional multitasking and interpersonal skills. Adept at building relationships and exceeding guest expectations, ensuring a memorable experience for all. Committed to excellence demonstrated through a perfect cash handling record, and a team oriented attitude. Authorized to work in the US for any employerWork ExperienceAll FOH positionsHard Rock Casino Hlwd-Hollywood, FLJanuary 1991 to December 2008Over 15 years of experience serving guests food and drinks. I started as a hostess, and was responsible for taking reservations, dividing stations evenly and fairly for the servers. In between Stan's Rest. and my last employer Hard Rock, I perfected my skills at other venues like Jackson's Steakhouse as a bartender for 2 years. As well as 4 years at Christopher's Nightclub, and my favorite job with Sloppy Joes on Ft. Lauderdale Beach for 3 years. I had to stop working to take care of my family which is why I haven't worked in a long time.EducationHigh school diplomaFort Lauderdale - Fort Lauderdale, FLSkills Catering Banquet Experience POS Event Planning Bartending Host/Hostess Animal Care Serving Experience Elderly Caretaker/Asst. & Personal Asst. (7 years) Restaurant experience Food service Hospitality Serving Cash handling Sales Customer service Guest services English Fine dining experience Upselling Guest Relations Experience |