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Title Medical Assistant Customer Service
Target Location US-TX-Austin
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
CAREER OBJECTIVEEfficient professional with 15+ years of experience and a proven knowledge of conflict resolution, contract compliance, and customer needs assessment. Aiming to leverage my skills to successfully fill the Customer service role at your company.EXPERIENCEMEDSCAN LABORATORY, Austin, TXMedical Assistant/Phlebotomist, Mar 2019 - Present SYNERGIST MEDICAL MANAGEMENT, AustinPhlebotomist/Implementation Specialist, Jan 2016 - Nov 2018 FAMILY PRACTICE CLINIC, Austin, TXMedical Assistant/Phlebotomist, Feb 2014 - Jan 2016 EDUCATIONGONZALES HIGH SCHOOLGonzales, TXCompleted coursework towards High School Diploma (Aug 1981)* PHONE NUMBER AVAILABLE * EMAIL AVAILABLE Collect fluid or tissue samples, using appropriate collection procedures. Dispose of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies. Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies. Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods. Calibrate or maintain machines, such as those used for plasma collection. Train other medical personnel in phlebotomy or laboratory techniques. Collect fluid or tissue samples, using appropriate collection procedures. Match laboratory requisition forms to specimen tubes. Organize or clean blood-drawing trays, ensuring that all instruments are sterile and all needles, syringes, or related items are of first-time use. Collect specimens at specific time intervals for tests, such as those assessing therapeutic drug levels. Conduct standards tests, such as blood alcohol, blood culture, oral glucose tolerance, glucose screening, blood smears, or peak and trough drug levels tests. Enter patient, specimen, insurance, or billing information into computer. Transmit information or documents to customers, using computer, mail, or facsimile machine. Hear and resolve complaints from customers or the public. File and maintain records. Collect, sort, distribute, or prepare mail, messages, or courier deliveries. Prepare treatment rooms for patient examinations, keeping the rooms neat and clean. Interview patients to obtain medical information and measure their vital signs, weight, and height. Show patients to examination rooms and prepare them for the physician. Contact medical facilities or departments to schedule patients for tests or admission. Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests. Inventory and order medical, lab, or office supplies or equipment. ADDITIONAL SKILLSCERTIFICATIONSREFERENCESReferences available upon request GPA: 3.8 Relevant Coursework: General Studies Extracurricular Activities: Lulac Hispanic Club Bilingual Computer skills Medical Terminology Patient Care/Service communication Keen attention to detail HIPAA &OSHA Compliance Certified Nusres Assistant Certified Phlebotomist

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