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Click here or scroll down to respond to this candidateSCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEOrmond Beach, FL Street Address
SUMMARYCustomer-oriented Store Manager offering over 8 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.SKILLSSupply OrderingStore Operations OversightOperations ManagementEmployee TrainingShift SchedulingRisk ManagementStore MerchandisingPromotional PlanningTeam DevelopmentTalent RecruitmentLoss PreventionBudget AdministrationPayroll ManagementRetail Inventory ManagementPOS SystemsCustomer Service ManagementShift ChecklistsInventory ManagementVendor ManagementStaff ManagementEmployee TerminationsSecurity System MonitoringOrder ManagementTraining and MentoringCustomer ServiceSales ExpertiseStore Opening and Closing ProceduresEXPERIENCEStore ManagerDeLand, FLMurphy USA/ Jun 2015 to Dec 2023Oversaw storewide merchandising benchmarks to maintain operational excellence.Conducted daily store operations, including opening and closing procedures and cash handling.Trained and mentored associates to teach daily tasks and procedures.Oversaw inventory management through cycle counts, audits and shrinkage control.Preserved product quality by maintaining stockrooms and disposing of damaged items.Updated POS system with new products and promotional offers.Managed daily banking activities such as deposits and withdrawals.Implemented successful business strategies to increase revenue and target new markets.Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.Developed strategies to maximize sales and profitability.Resolved customer complaints in a timely manner.Identified opportunities for cost savings through waste reduction initiatives.Performed regular price checks to ensure competitive pricing.CourierOrmond Beach, FLKareo/ Feb 2017 to Sep 2019Coordinated parcel delivery using strong time management skills.Documented pickups and deliveries and submitted reports after shift.Sorted parcels according to delivery route.Assisted in the sorting and organizing of packages for efficient delivery routes.Walked, rode bicycles or drove vehicles to reach destinations and deliver messages or materials.Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs.Checked and secured package loads before deliveries.Obtained official signatures and required payments for different types of deliveries.Answered shipment and delivery questions concerning estimated times of arrival.EDUCATION AND TRAININGAssociate of Arts: Healthcare AdministrationUniversity of Phoenix Apr 2012Tempe, AZ |
